Drilldown: GCXI Attribute

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GCXI Attribute > internalMetricID : ??? or A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE or CAL_DATE

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displaysInFolder Cloud:
displaysInFolder Premise:
form:
internalMetricID: (Click arrow to add another value)
dbTable:
INTERACTION_DESCRIPTOR_GI2.SERVICE_TYPE_SUBTYPE (4)
Other values:
usedIn:
None (12) · Predictive Routing Detail Report (5) · Transfer Detail Report (5) · Task Volume Report (3) · Interaction Flow Report (3) · Interaction Handling Attempt Report (3) · Predictive Routing AB Testing Report (3) · Predictive Routing AB Testing Report (Hour) (3) · Predictive Routing Agent Occupancy (3) · Predictive Routing Queue Statistics Report (3) · Predictive Routing Operational Report (3)
Other values:
cloud:
premise:
project:
notproject:

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