Drilldown: GCXI Attribute

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GCXI Attribute > internalMetricID : ??? or A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT

Use the filters below to narrow your results.

folder:
Business Attribute (2) · Detail > Transfer (2) · Outbound Contact (2) · Predictive Routing (2) · Service Objects (2) · User Data Example (2)
displaysInFolder:
None (8) · Agent > Activity (2) · Agent > Activity > Activity User Data Example (2) · Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) · Business Attribute > BA Predictive Routing (2) · Business Attribute > BA User Data Example (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Outbound Contact > Agent Contact (2) · Outbound Contact > Contact Attempt (2) · Queue (2) · Queue > Queue Predictive Routing (2) · Queue > Queue User Data Example (2)
displaysInFolder Cloud:
None (12)
displaysInFolder Premise:
None (12)
dataType:
None (8) · Number (4) · Text (8)
form:
None (12)
lov:
None (8) · Dynamically generated based on the configuration of your contact center. (businessresult_lov) (4) · none (2)
internalMetricID: (Click arrow to add another value)
dbTable:
INTERACTION_DESCRIPTOR_GI2.BUSINESS_RESULT (4)
Other values:
usedIn:
None (8) · Predictive Routing Detail Report (5) · Business Metrics Executive Report (3) · Task Volume Report (3) · Predictive Routing Queue Statistics Report (3) · Predictive Routing Operational Report (3) · Predictive Routing Agent Occupancy (3) · Predictive Routing AB Testing Report (Hour) (3) · Predictive Routing AB Testing Report (3) · Interaction Volume Business Attribute Report (3) · Interaction Volume Business Attribute Email Report (3) · Interaction Handling Attempt Report (3) · Interaction Flow Report (3) · Transfer Detail Report (3) · Agent Activity (3) · Agent Group Business Attribute Report (3) · Agent Group Queue Business Attribute Report (3)
Other values:
cloud:
yes (12)
premise:
yes (12)
project:
None (12)
notproject:
None (12)
anchor:
BusinessAttributeBusinessResult (2) · BusinessAttributeInteractionKey (2) · BusinessAttributeSourceBusinessResult (2) · OutboundContactCampaignGroupKey (2) · PredictiveRoutingModelID (2) · PredictiveRoutingModelKey (2) · PredictiveRoutingPredictor (2) · PredictiveRoutingPredictorID (2) · PredictiveRoutingPredictorKey (2) · PredictiveRoutingPredictorSwitch (2) · ServiceObjectsSchemaName (2) · ServiceObjectsSchemaVersion (2) · ServiceObjectsTargetQueue (2) · ServiceObjectsTenant (1) · ServiceObjectsTimeRangeKey (2) · UserDataExampleCategoryKey (2)

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