Drilldown: GCXI Attribute

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GCXI Attribute > internalMetricID : ??? or F_HOUR, HOUR or MONTH_YEAR_AGO

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displaysInFolder Cloud:
displaysInFolder Premise:
form:
internalMetricID: (Click arrow to add another value)
dbTable:
DATE_TIME_YEAR_AGO.LABEL_YYYY_MM (4)
Other values:
usedIn:
None (12) · Agent Not Ready Reason Code Report (3) · Predictive Routing Detail Report (3) · Predictive Routing Operational Report (3) · Predictive Routing Queue Statistics Report (3) · Agent Wrap Report (3) · Predictive Routing Agent Occupancy (3) · Agent Not Ready Report (3) · Predictive Routing AB Testing Report (Hour) (3) · Agent Interval Based Report (3) · Predictive Routing AB Testing Report (3) · Interaction Handling Attempt Report (3) · Agent Conduct Report (3) · Interaction Flow Report (3)
Other values:
cloud:
premise:
project:
notproject:

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