Drilldown: GCXI Attribute

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GCXI Attribute > form: None & usedIn : Agent Group or Predictive Routing Queue Statistics Report

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folder:
Agent (2) · Predictive Routing (2) · Service Objects (2) · Time (2)
displaysInFolder:
None (6) · Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) · Business Attribute > BA Predictive Routing (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Queue > Queue Predictive Routing (2)
displaysInFolder Cloud:
None (8)
displaysInFolder Premise:
None (8)
dataType:
None (2) · Character (2) · Number (2) · Text (2)
form: (Click arrow to add another value)
lov:
None (6) · none (2)
internalMetricID:
None (3) · ??? (3) · F_DAY, DAY (2) · GROUP_COMBINATION_KEY (2)
dbTable:
ag2_-_mn*.tenant_key (2) · ag2_agent*.tenant_key (2) · AG2_AGENT_*.GROUP_COMBINATION_KEY (2) · ag2_agent_bgs_session*.tenant_key (2) · ag2_agent_campaign*.tenant_key (2) · AG2_AGENT_CAMPAIGN_*.GROUP_COMBINATION_KEY (2) · AG2_AGENT_QUEUE_*.AGENT_GROUP_COMBINATION_KEY (2) · ag2_campaign*.tenant_key (2) · ag2_chat_agent*.tenant_key (2) · AG2_CHAT_AGENT_*.GROUP_COMBINATION_KEY (2) · ag2_chat_stat*.tenant_key (2) · ag2_id*.tenant_key (2) · AG2_I_AGENT_*.GROUP_COMBINATION_KEY (2) · AG2_I_MN_*.GROUP_COMBINATION_KEY (2) · ag2_i_sess*.tenant_key (2) · AG2_I_SESS_*.GROUP_COMBINATION_KEY (2) · ag2_i_state*.tenant_key (2) · AG2_I_STATE_*.GROUP_COMBINATION_KEY (2) · ag2_queue*.tenant_key (2) · AG2_SDR_SURVEY_*.GROUP_COMBINATION_KEY (2) · DATE_TIME.LABEL_YYYY_MM_DD (2) · FORECAST_DATE_TIME.LABEL_YYYY_MM_DD (2) · GPM_MODEL.MODEL (2) · GPM_PREDICTOR.PREDICTOR (2) · GPM_PREDICTOR.PREDICTOR_SWITCH (2) · GPM_RESULT.GPM_RESULT (2) · IF_IRF_GPM_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · INTERACTION_RESOURCE_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · RESOURCE_GROUP_COMBINATION.GROUP_COMBINATION_KEY (2) · SM_RES_SESSION_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · SM_RES_STATE_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · _SM_RES_STATE_FACT.RESOURCE_GROUP_COMBINATION_KEY (2)
usedIn: (Click arrow to add another value)
cloud:
yes (8)
premise:
yes (8)
project:
None (8)
notproject:
None (8)
anchor:
AgentGroupCombinationKey (2) · PredictiveRoutingModel (2) · PredictiveRoutingPredictor (2) · PredictiveRoutingPredictorSwitch (2) · PredictiveRoutingResult (2) · ServiceObjectsTenant (2) · TimeDay (2)

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