Drilldown: GCXI Attribute

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GCXI Attribute > form: None & lov : Dynamically generated from information that describes the configuration of business results in your contact center. or None

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folder:
Agent (2) · Agent > Detail > Ixn State (2) · Agent > Detail > Session (2) · Agent > Detail > State (2) · Agent > Group Membership (2) · Agent > State and Reason (2) · Billing Data (2) · Business Attribute (2) · Callback (2) · Callback > Detail (2) · Chat (2) · Chat > Thread (2) · Chat Bot (2) · Co-browse (2) · Designer (2) · Designer > Activity (2) · Designer > Bot (2) · Designer > Session (2) · Designer > Session > Detail (2) · Designer > Session Block (2) · Designer > Survey (2) · iWD (2) · iWD > Age (2) · iWD > Agent (2) · iWD > Capture (2) · iWD > Classification (2) · iWD > Queue (2) · iWD > Service Objects (2) · iWD > Time (2) · Outbound Contact (2) · Predictive Routing (2) · Queue (2) · Service Objects (2)
displaysInFolder:
None (24) · Agent > Activity (4) · Agent > Detail > State (2) · Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) · Business Attribute > BA Predictive Routing (2) · Designer > Bot (2) · Designer > Session Block (2) · Designer > Session Milestone (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · iWD > Age (2) · iWD > Agent (2) · iWD > Capture (2) · iWD > Classification (2) · iWD > Queue (2) · Queue > Queue Predictive Routing (2)
displaysInFolder Cloud:
None (26) · "none" (2) · none (2)
displaysInFolder Premise:
None (26)
dataType:
None (12) · Character (4) · Datetime (4) · Number (18) · Text (20)
form: (Click arrow to add another value)
lov: (Click arrow to add another value)
internalMetricID:
None (22) · ?? (2) · ??? (8) · AGM_END_TS_TIME (2) · AGM_START_TS_TIME (2) · CBF_CUSTOMER_NUMBER (2) · CBF_SERVICE_ID (2) · CB_CONNECT_ORDER (2) · CB_FINAL_TARGET (2) · CB_OFFER_TIMING (2) · GROUP_COMBINATION_KEY (2) · IRSF_ADD_INFO (2) · IRSF_END_TS_TIME (2) · IRSF_START_TS_TIME (2) · IRSF_STATE (2) · Q_GROUP_COMBINATION_KEY (2) · Q_WORKBIN_OWNER_NAME (2) · SESS_ACTIVE_FLAG (2) · SESS_END_TS_TIME (2) · SESS_SESSION_FACT_KEY (2) · SESS_START_TS_TIME (2) · STATE_ACTIVE_FLAG (2) · STATE_END_TS_TIME (2) · STATE_REASON_ACTIVE_FLAG (2) · STATE_REASON_CODE, IA_REASON_CODE (2) · STATE_START_TS_TIME (2)
dbTable:
None (8)
Other values:
usedIn:
None (24) · Interaction Handling Attempt Report (8) · Callback Details Report (6) · Chat Agent Stats (4) · Predictive Routing AB Testing Report (4) · Bot Sessions Overall (4) · Predictive Routing Detail Report (4) · Predictive Routing Operational Report (4) · Predictive Routing Queue Statistics Report (4) · Agent State Details Report (4) · Agent Not Ready Reason Code Report (4) · Predictive Routing Agent Occupancy (4) · Agent Login-Logout Details Report (4) · Chat Engagement Report (4) · Chat Interaction Stats (4) · Interaction Flow Report (4) · Predictive Routing AB Testing Report (Hour) (4) · Chat Session Report (4)
Other values:
cloud:
None (4) · no (4) · yes (24)
premise:
None (4) · yes (26)
project:
None (26)
notproject:
None (26)
anchor:
Other values:

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