Drilldown: GCXI Attribute

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GCXI Attribute > form: Last Name & lov : Dynamically generated from information that describes the configuration of business results in your contact center. or queueandnone_lov

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folder:
Agent (2)
displaysInFolder:
Agent > Activity (2) · Agent > State and Reason (2) · Billing Data (2) · Chat > Agent (2) · Outbound Contact > Agent Contact (2)
displaysInFolder Cloud:
None (2)
displaysInFolder Premise:
None (2)
dataType:
Text (2)
form: (Click arrow to add another value)
lov: (Click arrow to add another value)
internalMetricID:
None (2)
dbTable:
RESOURCE_A.AGENT_NAME (2)
usedIn:
Agent Activity (2) · Agent Conduct Report (2) · Agent Interaction Hierarchy Report (2) · Agent Interaction State (2) · Agent Interval Based Report (2) · Agent Login-Logout Details Report (2) · Agent Not Ready Reason Code Report (2) · Agent Not Ready Report (2) · Agent Omnichannel Report (2) · Agent Outbound Campaign Report (2) · Agent Performance Dashboard (2) · Agent Queue Report (2) · Agent Report (2) · Agent Social Engagement Report (2) · Agent State Details Report (2) · Agent Summarized State (2) · Agent Summary Activity Email Report (2) · Agent Summary Activity Report (Active) (2) · Agent Summary Activity Report (Interaction) (2) · Agent Utilization Report (2) · Agent Wrap Report (2) · Chat Engagement Report (2) · Co-browse Summary Report (2) · Interaction Handling Attempt Report (2) · Predictive Routing Agent Occupancy (2) · Predictive Routing Agent Occupancy Report (Active Time & Predictive) (2) · Predictive Routing Agent Occupancy Report (Interaction Time) (2) · Supervisor Dashboard (2) · Survey Answer Report (2) · Task Routing Agent Activity (2) · Task Routing Agent Group Activity (2) · Task Routing Agent Group Summary Activity (2) · Task Routing Agent Summary Activity (2)
cloud:
yes (2)
premise:
yes (2)
project:
None (2)
notproject:
None (2)
anchor:
AgentAgentName (2)

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