Drilldown: GCXI Attribute
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GCXI Attribute > folder:
Detail > Handling Attempt > Handling Predictive Routing 
& usedIn :
Agent Group or
Predictive Routing Detail Report
& usedIn :
Agent Group or
Predictive Routing Detail Report Use the filters below to narrow your results.
folder: (Click arrow to add another value)
displaysInFolder:
displaysInFolder Cloud:
displaysInFolder Premise:
dataType:
lov:
internalMetricID:
dbTable:
None (2) ·
IF_IRF_GPM_FACT_GI2.ACTIVE_FLAG (2) ·
IF_IRF_GPM_FACT_GI2.INTERACTION_ID (2) ·
IF_IRF_GPM_FACT_GI2.INTERACTION_RESOURCE_ID (2) ·
IF_IRF_GPM_FACT_GI2.IRF_END_TS_TIME (2) ·
IF_IRF_GPM_FACT_GI2.IRF_START_TS_TIME (2) ·
IF_IRF_GPM_FACT_GI2.LAST_QUEUE_RESOURCE_KEY (2) ·
IF_IRF_GPM_FACT_GI2.LAST_VQUEUE_RESOURCE_KEY (2) ·
IF_IRF_GPM_FACT_GI2.MEDIA_SERVER_IXN_GUID (2) ·
IF_IRF_GPM_FACT_GI2.MEDIA_SERVER_ROOT_IXN_ID (2) ·
IF_IRF_GPM_FACT_GI2.RESOURCE_KEY (2) ·
IF_IRF_GPM_FACT_GI2.SOURCE_ADDRESS (2) ·
IF_IRF_GPM_FACT_GI2.START_DATE_TIME_KEY (2) ·
IF_IRF_GPM_FACT_GI2.TARGET_ADDRESS (2) ·
INTERACTION_RES_FACT_TRNSFR_GI2.IF_END_TS_TIME (2) ·
INTERACTION_RES_FACT_TRNSFR_GI2.IF_START_TS_TIME (2) ·
INTERACTION_RES_FACT_TRNSFR_GI2.INTERACTION_RESOURCE_ID (2) ·
IRF_USER_DATA_GEN_1.CASE_ID (2) ·
IRF_USER_DATA_GEN_1.CUSTOMER_ID (2) ·
IRF_USER_DATA_KEYS.INTERACTION_RESOURCE_ID (2) ·
REQUESTED_SKILL_COMPBINATION.SKILL_COMPBINATION_STRING (2) ·
RESOURCE.RESOURCE_NAME (2) ·
RESOURCE_IVR.RESOURCE_NAME (2) ·
RESOURCE_Q.RESOURCE_KEY (2) ·
RESOURCE_Q.RESOURCE_NAME (2) ·
RESOURCE_STATE.STATE_NAME (2) ·
RESOURCE_TARGET.RESOURCE_ID (2) ·
RESOURCE_TARGET.RESOURCE_NAME (2) ·
RESOURCE_VQ.RESOURCE_KEY (2) ·
RESOURCE_VQ.RESOURCE_NAME (2) ·
TECHNICAL_DESCRIPTOR.RESOURCE_ROLE (2) ·
TECHNICAL_DESCRIPTOR.RESULT_REASON (2) ·
TECHNICAL_DESCRIPTOR.ROLE_REASON (2) ·
TECHNICAL_DESCRIPTOR.TECHNICAL_RESULT (2)
usedIn: (Click arrow to add another value)
cloud:
premise:
project:
notproject:
anchor:
DetailHandlingAttemptHandlingPredictiveRoutingActive (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingCaseID (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingConnectionID (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingCustomerID (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingEnd Timestamp (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingFrom (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingGUID (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingHandlingAttemptEnd (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingHandlingResource (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingInteractionDuration (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingInteractionHandlingAttemptID (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingInteractionID (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingIRFStartDateTimeKey (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingLastIVR (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingLastQueue (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingLastQueueKey (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingLastVQueue (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingLastVQueueKey (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingResourceState (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingRootID (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingSkillCombinationRequested (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingSource (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingStartTimestamp (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingTechnicalResult (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingTechnicalResultReason (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingTechnicalResultReasonRole (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingTechnicalResultRoleReason (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingTo (2) ·
DetailHandlingAttemptHandlingPredictiveRoutingUDInteractionResourceID (2)
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