Drilldown: GCXI Attribute

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GCXI Attribute > folder: Detail > Handling Attempt & usedIn : Capture Point Dashboard or Interaction Handling Attempt Report

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folder: (Click arrow to add another value)
displaysInFolder:
None (2) · Co-browse (2) · Detail > Transfer (2)
displaysInFolder Cloud:
None (2)
displaysInFolder Premise:
None (2)
dataType:
Character (2) · Date (2) · Datetime (2) · Number (2)
form:
None (2) · Handling Resource Type (2) · Last VQueue Type (2) · State Type (2) · Strategy Type (2)
lov:
none (2) · queueandnone_lov (2)
internalMetricID:
None (2)
dbTable:
Other values:
usedIn: (Click arrow to add another value)
cloud:
yes (2)
premise:
yes (2)
project:
None (2)
notproject:
None (2)
anchor:
DetailHandlingAttemptActive (2) · DetailHandlingAttemptCaseID (2) · DetailHandlingAttemptConnectionID (2) · DetailHandlingAttemptCustomerID (2) · DetailHandlingAttemptEndTimestamp (2) · DetailHandlingAttemptFrom (2) · DetailHandlingAttemptGUID (2) · DetailHandlingAttemptHandlingAttemptEnd (2) · DetailHandlingAttemptHandlingAttemptStart (2) · DetailHandlingAttemptHandlingResource (2) · DetailHandlingAttemptInteractionDuration (2) · DetailHandlingAttemptInteractionHandlingAttemptID (2) · DetailHandlingAttemptInteractionIDSSF (2) · DetailHandlingAttemptIRFStartDateTimeKey (2) · DetailHandlingAttemptLastInteractionResource (2) · DetailHandlingAttemptLastIVR (2) · DetailHandlingAttemptLastQueue (2) · DetailHandlingAttemptLastQueueKey (2) · DetailHandlingAttemptLastVQueue (2) · DetailHandlingAttemptMediaServerIxnGuid (2) · DetailHandlingAttemptResourceState (2) · DetailHandlingAttemptRootID (2) · DetailHandlingAttemptRoutingTarget (2) · DetailHandlingAttemptRoutingTargetSelected (2) · DetailHandlingAttemptRoutingTargetType (2) · DetailHandlingAttemptSourceName (2) · DetailHandlingAttemptSourceTechnicalResultReasonRole (2) · DetailHandlingAttemptStartTimestamp (2) · DetailHandlingAttemptStopAction (2) · DetailHandlingAttemptStrategyName (2) · DetailHandlingAttemptTechnicalResult (2) · DetailHandlingAttemptTechnicalResultReason (2) · DetailHandlingAttemptTechnicalResultRoleReason (2) · DetailHandlingAttemptTo (2) · DetailHandlingAttemptUDInteractionResourceID (2)

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