Drilldown: GCXI Attribute
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GCXI Attribute > folder:
Detail > Handling Attempt 
& lov :
callinglist_lov or
categoryname_lov or
clactionabilitycategory, name_lov or
none
& usedIn:
Interaction Handling Attempt Report
& lov :
callinglist_lov or
categoryname_lov or
clactionabilitycategory, name_lov or
none
& usedIn:
Interaction Handling Attempt Report Use the filters below to narrow your results.
folder: (Click arrow to add another value)
displaysInFolder:
displaysInFolder Cloud:
displaysInFolder Premise:
dataType:
lov: (Click arrow to add another value)
internalMetricID:
dbTable:
None (2) ·
COBROWSE_FACT_GI2.IMEDIA_SERVER_IXN_GUID (2) ·
COBROWSE_FACT_GI2.MEDIA_SERVER_IXN_GUID (2) ·
Depending on the value of ROUTING_TARGET_TYPE_CODE (2) ·
INTERACTION_FACT_GI2.ACTIVE_FLAG (2) ·
INTERACTION_FACT_GI2.END_TS_TIME (2) ·
INTERACTION_FACT_GI2.INTERACTION_SDT_KEY (2) ·
INTERACTION_FACT_GI2.MEDIA_SERVER_IXN_GUID (2) ·
INTERACTION_FACT_GI2.MEDIA_SERVER_IXN_ID (2) ·
INTERACTION_FACT_GI2.MEDIA_SERVER_ROOT_IXN_ID (2) ·
INTERACTION_FACT_GI2.SOURCE_ADDRESS (2) ·
INTERACTION_FACT_GI2.START_DATE_TIME_KEY (2) ·
INTERACTION_FACT_GI2.START_TS_TIME (2) ·
INTERACTION_FACT_GI2.TARGET_ADDRESS (2) ·
INTERACTION_RESOURCE_FACT_GI2.END_TS_TIME (2) ·
INTERACTION_RESOURCE_FACT_GI2.INTERACTION_RESOURCE_ID (2) ·
INTERACTION_RESOURCE_FACT_GI2.LAST_INTERACTION_RESOURCE (2) ·
INTERACTION_RESOURCE_FACT_GI2.LAST_QUEUE_RESOURCE_KEY (2) ·
INTERACTION_RESOURCE_FACT_GI2.START_TS_TIME (2) ·
INTERACTION_RESOURCE_FACT_GI2.STOP_ACTION (2) ·
INTERACTION_RES_FACT_TRNSFR_GI2.LAST_QUEUE_RESOURCE_KEY (2) ·
IRF_USER_DATA_GEN_1.CASE_ID (2) ·
IRF_USER_DATA_GEN_1.CUSTOMER_ID (2) ·
IRF_USER_DATA_KEYS.INTERACTION_RESOURCE_ID (2) ·
one of the following or NULL:
*ROUTING_TARGET.AGENT_GROUP_NAME
*ROUTING_TARGET.PLACE_GROUP_NAME
*ROUTING_TARGET.SKILL_EXPRESSION (2) ·
RESOURCE_.RESOURCE_NAME (2) ·
RESOURCE_IVR.RESOURCE_NAME (2) ·
RESOURCE_Q.RESOURCE_KEY (2) ·
RESOURCE_STATE.STATE_NAME (2) ·
RESOURCE_TARGET.RESOURCE_NAME (2) ·
ROUTING_TARGET.ROUTING_TARGET_TYPE (2) ·
ROUTING_TARGET.TARGET_OBJECT_SELECTED (2) ·
SDR_SESSION_FACT.INTERACTION_ID (2) ·
STRATEGY.STRATEGY_NAME (2) ·
TECHNICAL_DESCRIPTOR.RESOURCE_ROLE (2) ·
TECHNICAL_DESCRIPTOR.RESULT_REASON (2) ·
TECHNICAL_DESCRIPTOR.ROLE_REASON (2) ·
TECHNICAL_DESCRIPTOR.TECHNICAL_RESULT (2)
usedIn: (Click arrow to add another value)
cloud:
premise:
project:
notproject:
anchor:
DetailHandlingAttemptActive (2) ·
DetailHandlingAttemptCaseID (2) ·
DetailHandlingAttemptConnectionID (2) ·
DetailHandlingAttemptCustomerID (2) ·
DetailHandlingAttemptEndTimestamp (2) ·
DetailHandlingAttemptFrom (2) ·
DetailHandlingAttemptGUID (2) ·
DetailHandlingAttemptHandlingAttemptEnd (2) ·
DetailHandlingAttemptHandlingAttemptStart (2) ·
DetailHandlingAttemptHandlingResource (2) ·
DetailHandlingAttemptInteractionDuration (2) ·
DetailHandlingAttemptInteractionHandlingAttemptID (2) ·
DetailHandlingAttemptInteractionIDSSF (2) ·
DetailHandlingAttemptIRFStartDateTimeKey (2) ·
DetailHandlingAttemptLastInteractionResource (2) ·
DetailHandlingAttemptLastIVR (2) ·
DetailHandlingAttemptLastQueueKey (2) ·
DetailHandlingAttemptMediaServerIxnGuid (2) ·
DetailHandlingAttemptResourceState (2) ·
DetailHandlingAttemptRootID (2) ·
DetailHandlingAttemptRoutingTarget (2) ·
DetailHandlingAttemptRoutingTargetSelected (2) ·
DetailHandlingAttemptRoutingTargetType (2) ·
DetailHandlingAttemptSourceName (2) ·
DetailHandlingAttemptSourceTechnicalResultReasonRole (2) ·
DetailHandlingAttemptStartTimestamp (2) ·
DetailHandlingAttemptStopAction (2) ·
DetailHandlingAttemptStrategyName (2) ·
DetailHandlingAttemptTechnicalResult (2) ·
DetailHandlingAttemptTechnicalResultReason (2) ·
DetailHandlingAttemptTechnicalResultRoleReason (2) ·
DetailHandlingAttemptTo (2) ·
DetailHandlingAttemptUDInteractionResourceID (2)
Showing below up to 2 results in range #1 to #2.
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