Drilldown: GCXI Attribute

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GCXI Attribute > folder: Agent > Detail > Ixn State & lov : Dynamically generated from information that describes the configuration of business results in your contact center. or None

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folder: (Click arrow to add another value)
displaysInFolder:
None (2)
displaysInFolder Cloud:
None (2)
displaysInFolder Premise:
None (2)
dataType:
Datetime (2) · Number (2) · Text (2)
form:
None (2)
lov: (Click arrow to add another value)
internalMetricID:
IRSF_ADD_INFO (2) · IRSF_END_TS_TIME (2) · IRSF_START_TS_TIME (2) · IRSF_STATE (2)
dbTable:
INTERACTION_RESOURCE_FACT_GI2.INTERACTION_ID (2) · INTERACTION_RESOURCE_STATE_GI2.STATE_FULL_NAME (2) · IXN_RESOURCE_STATE_FACT_GI2.END_TS_TIME (2) · IXN_RESOURCE_STATE_FACT_GI2.START_TS_TIME (2)
usedIn:
None (2) · Interaction Handling Attempt Report (2)
cloud:
yes (2)
premise:
yes (2)
project:
None (2)
notproject:
None (2)
anchor:
AgentDetailIxnStateAdditionalInfo (2) · AgentDetailIxnStateEndTimestamp (2) · AgentDetailIxnStateStartTimestamp (2) · AgentDetailIxnStateState (2)

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