Drilldown: GCXI Attribute

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GCXI Attribute > folder : Predictive Routing or Time or iWD > Classification

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folder: (Click arrow to add another value)
displaysInFolder:
None (6) · Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) · Business Attribute > BA Predictive Routing (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Queue > Queue Predictive Routing (2)
displaysInFolder Cloud:
None (6)
displaysInFolder Premise:
None (6)
dataType:
None (2) · Character (2) · Date (2) · Number (4) · Text (4)
form:
None (6)
lov:
None (4) · daterange_lov (2) · hour_lov (2) · none (2)
internalMetricID:
None (6) · ?? (2) · ??? (2) · CAL_DATE (2) · DATE_RANGE (2) · F_DAY, DAY (2) · F_HOUR, HOUR (2) · F_MONTH, MONTH (2) · F_QRTR, QRTR (2) · F_SUBHR, SUBHR (2) · F_WEEK, WEEK (2) · F_YEAR, YEAR (2) · IRF_START_DATE_TIME_KEY (2) · MONTH_YEAR_AGO (2) · MONTH_YEAR_NEXT (2)
dbTable:
Other values:
usedIn:
None (4) · Predictive Routing Queue Statistics Report (4) · AHT (4) · Agent Utilization (4) · Predictive Routing AB Testing Report (4) · Predictive Routing Operational Report (4) · Predictive Routing AB Testing Report (Hour) (4)
Other values:
cloud:
None (2) · yes (4)
premise:
None (2) · yes (4)
project:
None (6)
notproject:
None (6)
anchor:
iWDClassificationCategory (2) · iWDClassificationCustomerSegment (2) · iWDClassificationMediaChannel (2) · iWDClassificationProduct (2) · iWDClassificationProductSubtype (2) · iWDClassificationSourceProcess (2) · iWDClassificationSourceProcessSubtype (2) · iWDClassificationSourceTenant (2) · PredictiveRoutingCustomerDataFound (2) · PredictiveRoutingGPRResultID (2) · PredictiveRoutingMode (2) · PredictiveRoutingModel (2) · PredictiveRoutingModelID (2) · PredictiveRoutingModelKey (2) · PredictiveRoutingPredictor (2) · PredictiveRoutingPredictorID (2) · PredictiveRoutingPredictorKey (2) · PredictiveRoutingPredictorSwitch (2) · PredictiveRoutingResult (2) · PredictiveRoutingStatus (2) · TimeDate (2) · TimeDateRange (2) · TimeDay (2) · TimeHour (2) · TimeMonth (2) · TimeMonthYearAgo (2) · TimeMonthYearNext (2) · TimeQuarter (2) · TimeStartDateTimeKey (2) · TimeStartDateTimeKeyIF (2) · TimeStartDateTimeKeyIRF (2) · TimeStartDateTimeKeySSF (2) · TimeStartDateTimeKeySSuF (2) · TimeSubhour (2) · TimeWeek (2) · TimeYear (2)

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