Drilldown: GCXI Attribute

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GCXI Attribute > folder : Detail > Handling Attempt > Handling Predictive Routing or Detail > Handling Attempt > Handling User Data Example & premise: Other

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internalMetricID:
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dbTable:
Other values:
usedIn:
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DetailHandlingAttemptHandlingPredictiveRoutingActive (2) · DetailHandlingAttemptHandlingPredictiveRoutingCaseID (2) · DetailHandlingAttemptHandlingPredictiveRoutingConnectionID (2) · DetailHandlingAttemptHandlingPredictiveRoutingCustomerID (2) · DetailHandlingAttemptHandlingPredictiveRoutingEnd Timestamp (2) · DetailHandlingAttemptHandlingPredictiveRoutingFrom (2) · DetailHandlingAttemptHandlingPredictiveRoutingGUID (2) · DetailHandlingAttemptHandlingPredictiveRoutingHandlingAttemptEnd (2) · DetailHandlingAttemptHandlingPredictiveRoutingHandlingResource (2) · DetailHandlingAttemptHandlingPredictiveRoutingInteractionDuration (2) · DetailHandlingAttemptHandlingPredictiveRoutingInteractionHandlingAttemptID (2) · DetailHandlingAttemptHandlingPredictiveRoutingInteractionID (2) · DetailHandlingAttemptHandlingPredictiveRoutingInteractionResourceID (2) · DetailHandlingAttemptHandlingPredictiveRoutingIRFStartDateTimeKey (2) · DetailHandlingAttemptHandlingPredictiveRoutingLastIVR (2) · DetailHandlingAttemptHandlingPredictiveRoutingLastQueue (2) · DetailHandlingAttemptHandlingPredictiveRoutingLastQueueKey (2) · DetailHandlingAttemptHandlingPredictiveRoutingLastVQueue (2) · DetailHandlingAttemptHandlingPredictiveRoutingLastVQueueKey (2) · DetailHandlingAttemptHandlingPredictiveRoutingResourceState (2) · DetailHandlingAttemptHandlingPredictiveRoutingRootID (2) · DetailHandlingAttemptHandlingPredictiveRoutingRoutingTarget (2) · DetailHandlingAttemptHandlingPredictiveRoutingRoutingTargetType (2) · DetailHandlingAttemptHandlingPredictiveRoutingSkillCombinationRequested (2) · DetailHandlingAttemptHandlingPredictiveRoutingSource (2) · DetailHandlingAttemptHandlingPredictiveRoutingStartTimestamp (2) · DetailHandlingAttemptHandlingPredictiveRoutingStopAction (2) · DetailHandlingAttemptHandlingPredictiveRoutingTechnicalResult (2) · DetailHandlingAttemptHandlingPredictiveRoutingTechnicalResultReason (2) · DetailHandlingAttemptHandlingPredictiveRoutingTechnicalResultReasonRole (2) · DetailHandlingAttemptHandlingPredictiveRoutingTechnicalResultRoleReason (2) · DetailHandlingAttemptHandlingPredictiveRoutingTo (2) · DetailHandlingAttemptHandlingPredictiveRoutingUDInteractionResourceID (2) · DetailHandlingAttemptHandlingUserDataExampleDetail116 (2)

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