Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder Cloud: None & form : First Name or Last Name & usedIn : Interaction Handling Attempt Report or Predictive Routing Queue Statistics Report

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folder:
Agent (2)
displaysInFolder:
Agent > Activity (2) · Agent > State and Reason (2) · Billing Data (2) · Chat > Agent (2) · Outbound Contact > Agent Contact (2)
displaysInFolder Cloud: (Click arrow to add another value)
displaysInFolder Premise:
None (2)
dataType:
Text (2)
form: (Click arrow to add another value)
lov:
Dynamically generated from information that describes the configuration of business results in your contact center. (2)
internalMetricID:
None (2)
dbTable:
RESOURCE_A.AGENT_NAME (2)
usedIn: (Click arrow to add another value)
cloud:
yes (2)
premise:
yes (2)
project:
None (2)
notproject:
None (2)
anchor:
AgentAgentName (2)

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