Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder: None & internalMetricID : ??? or A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT or IRF_START_DATE_TIME_KEY

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folder:
Detail > Transfer (2) · Outbound Contact (2) · Predictive Routing (2) · Service Objects (2) · Time (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (10)
displaysInFolder Premise:
None (10)
dataType:
None (6) · Number (4) · Text (6)
form:
None (10)
lov:
None (6) · Dynamically generated based on the configuration of your contact center. (businessresult_lov) (2) · none (2)
internalMetricID: (Click arrow to add another value)
dbTable:
ag2_-_mn*.tenant_key (1) · ag2_agent*.tenant_key (1) · ag2_agent_bgs_session*.tenant_key (1) · ag2_agent_campaign*.tenant_key (1) · AG2_AGENT_CAMPAIGN_*.CAMPAIGN_GROUP_KEY (2) · ag2_campaign*.tenant_key (1) · AG2_CAMPAIGN_*.CAMPAIGN_GROUP_KEY (2) · ag2_chat_agent*.tenant_key (1) · ag2_chat_stat*.tenant_key (1) · ag2_id*.tenant_key (1) · AG2_ID_*.GPM_MODEL_KEY (2) · AG2_ID_*.GPM_PREDICTOR_KEY (2) · AG2_I_AGENT_*.GPM_MODEL_KEY (2) · AG2_I_AGENT_*.GPM_PREDICTOR_KEY (2) · ag2_i_sess*.tenant_key (1) · ag2_i_state*.tenant_key (1) · ag2_queue*.tenant_key (1) · AG2_QUEUE_*.GPM_MODEL_KEY (2) · AG2_QUEUE_*.GPM_PREDICTOR_KEY (2) · ag2_queue_abn*.time_range_key (2) · ag2_queue_acc*.time_range_key (2) · agr_scfg (2) · ctl_schema_info.schema_name (2) · GPM_MODEL.MODEL_ID (2) · GPM_PREDICTOR.PREDICTOR_ID (2) · GROUP_CA.GROUP_KEY (2) · IF_IRF_GPM_FACT_GI2.GPM_MODEL_KEY (2) · IF_IRF_GPM_FACT_GI2.GPM_PREDICTOR_KEY (2) · INTERACTION_DESCRIPTOR_GI2.BUSINESS_RESULT (2) · INTERACTION_RESOURCE_FACT_GI2.START_DATE_TIME_KEY (2) · resource_q.resource_name (2) · scfg_key (2) · Shows data from the RESOURCE_ GIM table for resource_type_code=”QUEUE”. (2)
usedIn:
None (6) · Interaction Handling Attempt Report (3) · Predictive Routing Detail Report (3) · Transfer Detail Report (3) · CX Insights Schema Name (2) · Abandon Delay Report (2) · CX Insights Schema Version (2) · Speed of Accept (seconds) Report (2) · Speed of Accept (hours) Report (2)
Other values:
cloud:
yes (10)
premise:
yes (10)
project:
None (10)
notproject:
None (10)
anchor:
BusinessAttributeSourceBusinessResult (2) · OutboundContactCampaignGroupKey (2) · PredictiveRoutingModelID (2) · PredictiveRoutingModelKey (2) · PredictiveRoutingPredictorID (2) · PredictiveRoutingPredictorKey (2) · ServiceObjectsSchemaName (2) · ServiceObjectsSchemaVersion (2) · ServiceObjectsTargetQueue (2) · ServiceObjectsTenant (1) · ServiceObjectsTimeRangeKey (2) · TimeStartDateTimeKeyIRF (2)

Showing below up to 10 results in range #1 to #10.

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