Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder: Agent > State and Reason & usedIn : Agent Interaction Hierarchy Report or Agent Interval Based Report or Chat Engagement Report

Use the filters below to narrow your results.

folder:
Agent (2) · Service Objects (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (4)
displaysInFolder Premise:
None (4)
dataType:
Character (2) · Text (4)
form:
None (2) · Employee ID (2) · First Name (2) · Last Name (2) · Media Name Code (2) · Media Type (2) · User Name (2)
lov:
None (2) · agentgroup_lov (2) · Dynamically generated from information that describes the configuration of business results in your contact center. (2)
internalMetricID:
None (4)
dbTable:
'NO_VALUE')) (2) · 'UNKNOWN' (2) · GROUP_A.GROUP_NAME (WHERE GROUP_.GROUP_TYPE_CODE in ('AGENT' (2) · MEDIA_NAME_CODE (2) · MEDIA_TYPE (2) · MEDIA_TYPE. MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_TYPE_KEY (2) · RESOURCE_A.AGENT_NAME (2)
usedIn: (Click arrow to add another value)
cloud:
yes (4)
premise:
yes (4)
project:
None (4)
notproject:
None (4)
anchor:
AgentAgentGroup (2) · AgentAgentName (2) · ServiceObjectsMediaType (2)

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