Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Outbound Contact > Contact Attempt or None & usedIn: Interaction Handling Attempt Report

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folder:
Agent (2) · Agent > Detail > Ixn State (2) · Business Attribute (2) · Co-browse (2) · Designer > Session > Detail (2) · Detail > Handling Attempt (2) · Service Objects (2) · Time (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (14)
displaysInFolder Premise:
None (14)
dataType:
None (2) · Character (4) · Date (2) · Datetime (4) · Number (6) · Text (6)
form:
None (14) · Handling Resource Type (2) · Media Name Code (2) · Media Type (2) · State Type (2) · Strategy Type (2)
lov:
None (6) · Dynamically generated based on the configuration of your contact center. (businessresult_lov) (2) · none (6) · servicesubtype_lov (2) · servicetype_lov (2)
internalMetricID:
None (10) · ??? (1) · A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (2) · A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (2) · A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (2) · GROUP_COMBINATION_KEY (2) · IRF_START_DATE_TIME_KEY (2) · IRSF_ADD_INFO (2)
dbTable:
INTERACTION_FACT_GI2.END_TS_TIME (4) · INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4)
Other values:
usedIn: (Click arrow to add another value)
cloud:
yes (14)
premise:
yes (14)
project:
None (14)
notproject:
None (14)
anchor:
Other values:

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