Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Outbound Contact > Contact Attempt or None & usedIn : Interaction Handling Attempt Report or None

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folder:
Agent (2) · Agent > Detail > Ixn State (2) · Agent > Detail > State (2) · Agent > Group Membership (2) · Agent > State and Reason (2) · Billing Data (2) · Business Attribute (2) · Callback (2) · Callback > Detail (2) · Chat (2) · Chat > Thread (2) · Chat Bot (2) · Co-browse (2) · Designer (2) · Designer > Activity (2) · Designer > Bot (2) · Designer > Session (2) · Designer > Session > Detail (2) · Detail > Handling Attempt (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Detail > Handling Attempt > Handling User Data Example (2) · Detail > Transfer (2) · Detail > Transfer > Target User Data Example (2) · iWD > Age (2) · iWD > Email (2) · iWD > Service Objects (2) · iWD > Time (2) · Outbound Contact (2) · Predictive Routing (2) · Queue (2) · Service Objects (2) · Time (2) · User Data Example (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (32)
displaysInFolder Premise:
None (32)
dataType:
None (14) · Character (10) · Date (4) · Datetime (8) · Number (18) · Text (22)
form:
None (32) · Bail Out Milestone (2) · Bail Out Milestone Path (2) · Group Name (2) · Handling Resource Type (2) · ID (2) · Last Agent Name (2) · Last Milestone Path (2) · Media Name Code (2) · Media Type (2) · QA Review Disposition Code (2) · Source Last VQueue Type (2) · State Type (2) · Strategy Type (2) · Target Last VQueue Type (2) · Workbin Name (2)
lov:
None (24) · agentgroup_lov (2) · callbackchannel_lov (2) · Dynamically generated based on the configuration of your contact center. (businessresult_lov) (2) · hour_lov (2) · interactiontype_lov (2) · none (12) · queueandnone_lov (2) · servicesubtype_lov (2) · servicetype_lov (2)
internalMetricID:
None (26) · ?? (2) · ??? (6) · A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (2) · A_CA_CAMPAIGN_GROUP_NAME, CA_CAMPAIGN_GROUP_NAME (2) · A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (2) · A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (2) · CAL_DATE (4) · CB_CONNECT_ORDER (2) · CB_DIAL_DIALOG_RESULT (2) · CB_FINAL_DIAL_RESULT (2) · CB_FINAL_TARGET (2) · CB_OFFER_TIMING (2) · F_MONTH, MONTH (2) · F_QRTR, QRTR (4) · F_SUBHR, SUBHR (2) · F_YEAR, YEAR (4) · GROUP_COMBINATION_KEY (2) · INTERACTION_TYPE_GI2.INTERACTION_TYPE (2) · IRF_START_DATE_TIME_KEY (2) · IRSF_ADD_INFO (2) · IRSF_END_TS_TIME (2) · IRSF_START_TS_TIME (2) · IRSF_STATE (2) · MONTH_YEAR_AGO (4) · MONTH_YEAR_NEXT (4) · Q_GROUP_COMBINATION_KEY (2) · Q_WORKBIN_OWNER_NAME (2) · Q_WORKBIN_TYPE_CODE, Q_WORKBIN_RESOURCE_NAME (2) · STATE_END_TS_TIME (2)
dbTable:
None (8) · DATE_TIME_YEAR_NEXT.LABEL_YYYY_MM (4) · DATE_TIME.LABEL_YYYY (4) · DATE_TIME.LABEL_YYYY_QQ (4) · INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4) · DATE_TIME_YEAR_AGO.LABEL_YYYY_MM (4) · INTERACTION_FACT_GI2.END_TS_TIME (4)
Other values:
usedIn: (Click arrow to add another value)
cloud:
None (4) · no (4) · yes (28)
premise:
None (4) · no (2) · yes (30)
project:
None (32)
notproject:
None (32)
anchor:
Other values:

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