Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Agent > State and Reason > Interaction State > Interaction Predictive Routing or Queue & internalMetricID: None

Use the filters below to narrow your results.

folder:
Predictive Routing (2) · Service Objects (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (4)
displaysInFolder Premise:
None (4)
dataType:
Text (4)
form:
None (2) · Media Name Code (2) · Media Type (2)
lov:
None (4)
internalMetricID: (Click arrow to add another value)
dbTable:
GPM_MODEL.MODEL (2) · MEDIA_NAME_CODE (2) · MEDIA_TYPE (2) · MEDIA_TYPE. MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_TYPE_KEY (2)
usedIn:
Predictive Routing Operational Report (4) · Predictive Routing AB Testing Report (4) · Predictive Routing Queue Statistics Report (4) · Predictive Routing AB Testing Report (Hour) (4) · Predictive Routing Detail Report (4)
Other values:
cloud:
yes (4)
premise:
yes (4)
project:
None (4)
notproject:
None (4)
anchor:
PredictiveRoutingModel (2) · ServiceObjectsMediaType (2)

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