Drilldown: GCXI Attribute

Jump to: navigation, search

Choose a table:


GCXI Attribute > displaysInFolder : Agent > State and Reason > Interaction State or Chat > Agent or Other & usedIn : Agent Queue Report or Chat Agent Stats

Use the filters below to narrow your results.

folder:
Agent (2) · Business Attribute (2) · Queue (2) · Service Objects (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (8)
displaysInFolder Premise:
None (8)
dataType:
Character (4) · Text (6)
form:
None (4) · Employee ID (2) · First Name (2) · Last Name (2) · Media Name Code (2) · Media Type (2) · Queue Type (2) · User Name (2)
lov:
None (2) · agentgroup_lov (2) · Dynamically generated from information that describes the configuration of business results in your contact center. (2) · interactiontype_lov (2) · queue_lov (2)
internalMetricID:
None (4) · A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) · Q_QUEUE (2)
dbTable:
'NO_VALUE')) (2) · 'UNKNOWN' (2) · GROUP_A.GROUP_NAME (WHERE GROUP_.GROUP_TYPE_CODE in ('AGENT' (2) · INTERACTION_TYPE_GI2.INTERACTION_TYPE (2) · MEDIA_NAME_CODE (2) · MEDIA_TYPE (2) · MEDIA_TYPE. MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_TYPE_KEY (2) · RESOURCE_A.AGENT_NAME (2) · RESOURCE_Q.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE='QUEUE') (2)
usedIn: (Click arrow to add another value)
cloud:
yes (8)
premise:
yes (8)
project:
None (8)
notproject:
None (8)
anchor:
AgentAgentGroup (2) · AgentAgentName (2) · BusinessAttributeInteractionType (2) · QueueQueue (2) · ServiceObjectsMediaType (2)

Showing below up to 8 results in range #1 to #8.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/GCXI_Attribute (2024-11-17 02:56:56)"