Drilldown: GCXI Attribute
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GCXI Attribute > displaysInFolder 
:
Agent > State and Reason or
Agent > State and Reason > Interaction State or
Business Attribute > BA User Data Example
:
Agent > State and Reason or
Agent > State and Reason > Interaction State or
Business Attribute > BA User Data Example Use the filters below to narrow your results.
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
displaysInFolder Premise:
dataType:
form:
lov:
None (2) ·
agentgroup_lov (2) ·
categoryname_lov (2) ·
clactionabilitycategory, name_lov (2) ·
clsentimentcategoryname_lov (2) ·
Dynamically generated from information that describes the configuration of business results in your contact center. (2) ·
influencecategoryname_lov (2) ·
interactionsubtype_lov (2) ·
interactiontype_lov (2) ·
none (2)
internalMetricID:
None (6) ·
??? (2) ·
@A_CLASSIFY_ACTIONABILITY_CTGNAME, @T_CLASSIFY_ACTIONABILITY_CTGNAME (2) ·
@A_CLASSIFY_SENTIMENT_CTGNAME, @T_CLASSIFY_SENTIMENT_CTGNAME (2) ·
@A_CTGNAME, @T_CTGNAME (2) ·
@A_INFLUENCE_CATEGORY_CTGNAME, @T_INFLUENCE_CATEGORY_CTGNAME (2) ·
A_INTERACTION_SUBTYPE, CA_INTERACTION_SUBTYPE, T_INTERACTION_SUBTYPE, IF_INTERACTION_SUBTYPE, IRF_INTERACTION_SUBTYPE_CODE, IA_AGENT_INTERACTION_SUBTYPE, Q_INTERACTION_SUBTYPE, T_IRF_INTERACTION_SUBTYPE_CODE (2) ·
A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2)
dbTable:
'NO_VALUE')) (2) ·
'UNKNOWN' (2) ·
AG2_AGENT_*.USER_DATA_KEY1 (2) ·
AG2_AGENT_GRP_*.USER_DATA_KEY1 (2) ·
AG2_AGENT_QUEUE_*.USER_DATA_KEY1 (2) ·
AG2_ID_*.USER_DATA_KEY1 (2) ·
GROUP_A.GROUP_NAME (WHERE GROUP_.GROUP_TYPE_CODE in ('AGENT' (2) ·
INTERACTION_TYPE_GI2.INTERACTION_TYPE (2) ·
INTERACTION_TYPE_GI2.INTERACTION_TYPE_SUBTYPE (2) ·
MEDIA_NAME_CODE (2) ·
MEDIA_TYPE (2) ·
MEDIA_TYPE. MEDIA_NAME (2) ·
MEDIA_TYPE.MEDIA_NAME (2) ·
MEDIA_TYPE.MEDIA_TYPE_KEY (2) ·
RESOURCE_A.AGENT_NAME (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_1 (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_2 (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_3 (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_4 (2) ·
USER_DATA_CUST_DIM_1.DIM_ATTRIBUTE_5 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_1 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_2 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_3 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_4 (2) ·
USER_DATA_CUST_DIM_2.DIM_ATTRIBUTE_5 (2) ·
USER_DATA_GEN_ES.CLASSIFY_ACTIONABILITY_CTGNAME (2) ·
USER_DATA_GEN_ES.CLASSIFY_SENTIMENT_CTGNAME (2) ·
USER_DATA_GEN_ES.CTGNAME (2) ·
USER_DATA_GEN_ES.GEN_ES_ID (2) ·
USER_DATA_GEN_ES.SCREEN_ACTIONABILITY_CTGNAME (2) ·
USER_DATA_GEN_ES.SCREEN_SENTIMENT_CTGNAME (2)
usedIn:
Task Routing Agent Activity (6) ·
Agent Interval Based Report (6) ·
Agent Summary Activity Report (Interaction) (6) ·
Interaction Handling Attempt Report (6) ·
Agent Social Engagement Report (6) ·
Agent Report (6) ·
Agent Queue Report (6) ·
Agent Outbound Campaign Report (6) ·
Agent Not Ready Report (6) ·
Agent Interaction Hierarchy Report (6) ·
Agent Group Business Attribute Report (6) ·
Agent Activity (6) ·
Agent Utilization Report (6) ·
Agent Group Queue Business Attribute Report (6)
cloud:
premise:
project:
notproject:
anchor:
AgentAgentGroup (2) ·
AgentAgentName (2) ·
BusinessAttributeInteractionSubtype (2) ·
BusinessAttributeInteractionType (2) ·
ServiceObjectsMediaType (2) ·
UserDataExampleCategory (2) ·
UserDataExampleCategoryKey (2) ·
UserDataExampleClassifyActionabilityCategory (2) ·
UserDataExampleClassifySentimentCategory (2) ·
UserDataExampleDimension15 (2) ·
UserDataExampleDimension610 (2) ·
UserDataExampleInfluenceCategory (2) ·
UserDataExampleScreenActionabilityCategory (2) ·
UserDataExampleScreenSentimentCategory (2)
Showing below up to 8 results in range #1 to #8.
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