Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Agent > Detail > State or Other & displaysInFolder Premise: None & form : Media Type or None & internalMetricID : @A_INFLUENCE_CATEGORY_CTGNAME, @T_INFLUENCE_CATEGORY_CTGNAME or None

Use the filters below to narrow your results.

folder:
Agent (2) · Agent > State and Reason (2) · Designer > Session (2) · Detail > Handling Attempt (2) · iWD (2) · iWD > Queue (2) · Predictive Routing (2) · Service Objects (2) · User Data Call Survey (2) · User Data Example (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (16) · "none" (2) · none (2)
displaysInFolder Premise: (Click arrow to add another value)
dataType:
None (6) · Char (2) · Character (6) · Number (2) · Text (12)
form: (Click arrow to add another value)
lov:
None (10) · agentgroup_lov (2) · influencecategoryname_lov (2) · none (6) · queueandnone_lov (2)
internalMetricID: (Click arrow to add another value)
dbTable:
None (4)
Other values:
usedIn:
None (14) · Agent Social Engagement Report (4) · Task Routing Agent Group Summary Activity (4) · Task Routing Agent Group Activity (4) · Predictive Routing Queue Statistics Report (4) · Predictive Routing Operational Report (4) · Predictive Routing Detail Report (4) · Predictive Routing AB Testing Report (Hour) (4) · Predictive Routing AB Testing Report (4) · Interaction Handling Attempt Report (4) · Co-browse Detail Report (4) · Chat Engagement Report (4) · Chat Agent Stats (4) · Transfer Detail Report (4) · Agent Group Interaction Handling Report (4) · Agent Group Business Attribute Report (4) · Agent Group Queue Business Attribute Report (4)
Other values:
cloud:
None (2) · no (2) · yes (16)
premise:
None (2) · yes (16)
project:
None (16)
notproject:
None (16)
anchor:
AgentAgentGroup (2) · AgentStateandReasonReasonKey (2) · AgentStateandReasonReasonTypeCode (2) · AgentStateandReasonReasonValue (2) · DesignerSessionDNIS (2) · DesignerSessionExitPoint (2) · DesignerSessionRegion (2) · DetailHandlingAttemptInteractionID (2) · DetailHandlingAttemptLastQueue (2) · DetailHandlingAttemptLastQueueKey (2) · DetailHandlingAttemptLastVQueueKey (2) · DetailHandlingAttemptMediaServerIxnGuid (2) · DetailHandlingAttemptSourceName (2) · DetailHandlingAttemptSourceType (2) · iWDDepartment (2) · iWDProcess (2) · iWDQueueQueue (2) · iWDSolution (2) · PredictiveRoutingCustomerDataFound (2) · PredictiveRoutingMode (2) · PredictiveRoutingModel (2) · PredictiveRoutingResult (2) · PredictiveRoutingStatus (2) · ServiceObjectsInteractionDescriptorKey (2) · ServiceObjectsMediaType (2) · ServiceObjectsResourceGroup (2) · ServiceObjectsResourceName (2) · UserDataCallSurveyAgentScore (2) · UserDataCallSurveyCallScore (2) · UserDataCallSurveyCompanyScore (2) · UserDataCallSurveyIQ1IQ4 (2) · UserDataCallSurveyProductScore (2) · UserDataCallSurveySQ1SQ2 (2) · UserDataExampleDimension15 (2) · UserDataExampleDimension610 (2) · UserDataExampleInfluenceCategory (2) · UserDataExampleScreenActionabilityCategory (2) · UserDataExampleScreenSentimentCategory (2)

Showing below up to 16 results in range #1 to #16.

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