Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Agent > Detail > State or None & internalMetricID: None & premise: yes

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folder:
Agent (2) · Agent > Group Membership (2) · Agent > State and Reason (2) · Billing Data (2) · Callback (2) · Callback > Detail (2) · Chat (2) · Chat > Thread (2) · Chat Bot (2) · Co-browse (2) · Designer (2) · Designer > Activity (2) · Designer > Bot (2) · Designer > Session (2) · Designer > Session > Detail (2) · Designer > Session Block (2) · Designer > Session Milestone (2) · Designer > Survey (2) · Detail > Handling Attempt (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Detail > Handling Attempt > Handling User Data Example (2) · Detail > Transfer (2) · Detail > Transfer > Target User Data Example (2) · iWD > Email (2) · Queue (2) · Service Objects (2) · Time (2) · User Data Example (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (26)
displaysInFolder Premise:
None (26)
dataType:
None (10) · Character (2) · Date (4) · Datetime (4) · Number (14) · SDR_SURVEY_ANSWERS.SURVEY_ANSWER_INT, SDR_SURVEY_ANSWERS.SURVEY_ANSWER_STR (2) · Text (16)
form:
None (24) · Bail Out Milestone (2) · Bail Out Milestone Path (2) · Employee ID (2) · First Name (2) · Handling Resource Type (2) · ID (2) · Last Milestone Path (2) · Last Name (2) · Milestone Name (2) · Milestone Path (2) · QA Review Disposition Code (2) · Source Last VQueue Type (2) · State Type (2) · Strategy Type (2) · Strike Out Milestone (2) · Strike Out Milestone Path (2) · Survey Answer (Int) (2) · Survey Answer (Str) (2) · Target Last Queue Type (2) · Target Last VQueue Type (2) · User Name (2)
lov:
None (20) · agentgroup_lov (2) · none (10) · queueandnone_lov (2) · queue_lov (2)
internalMetricID: (Click arrow to add another value)
dbTable:
None (8) · IF_IRF_GPM_FACT_GI2.RESOURCE_KEY (4) · INTERACTION_RESOURCE_FACT_GI2.RESOURCE_KEY (4) · INTERACTION_FACT_GI2.START_TS_TIME (4) · INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4) · INTERACTION_FACT_GI2.END_TS_TIME (4) · INTERACTION_RESOURCE_FACT_GI2.IRF_ANCHOR (4)
Other values:
usedIn:
None (22) · Interaction Handling Attempt Report (9) · Callback Details Report (7) · Agent State Details Report (5) · Agent Not Ready Reason Code Report (3) · Predictive Routing Detail Report (3) · Interaction Flow Report (3) · Chat Session Report (3) · Chat Engagement Report (3) · Chat Agent Stats (3) · Bot Sessions Overall (3) · Chat Interaction Stats (3) · Agent Login-Logout Details Report (3) · Transfer Detail Report (3)
Other values:
cloud:
no (2) · yes (24)
premise: (Click arrow to add another value)
project:
None (26)
notproject:
None (26)
anchor:
Other values:

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