Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Agent > Activity > Queue or Business Attribute or Co-browse

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folder:
Detail > Handling Attempt (2) · Queue (2) · Service Objects (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (6)
displaysInFolder Premise:
None (6)
dataType:
Character (4) · Number (2) · Text (2)
form:
None (4) · Last VQueue Type (2) · Media Name Code (2) · Media Type (2) · Queue Type (2)
lov:
None (2) · none (2) · queueandnone_lov (2) · queuegroup_lov (2) · queue_lov (2)
internalMetricID:
None (4) · A_QUEUE_GROUP, Q_QUEUE_GROUP (2) · Q_QUEUE (2)
dbTable:
COBROWSE_FACT_GI2.IMEDIA_SERVER_IXN_GUID (2) · COBROWSE_FACT_GI2.MEDIA_SERVER_IXN_GUID (2) · GROUP_Q.GROUP_NAME (WHERE GROUP_TYPE_CODE in ('QUEUE' (2) · INTERACTION_FACT_GI2.INTERACTION_ID (2) · INTERACTION_RESOURCE_FACT_GI2.INTERACTION_ID (2) · INTERACTION_RESOURCE_FACT_GI2.LAST_QUEUE_RESOURCE_KEY (2) · INTERACTION_RESOURCE_FACT_GI2.LAST_VQUEUE_RESOURCE_KEY (2) · INTERACTION_RES_FACT_TRNSFR_GI2.LAST_QUEUE_RESOURCE_KEY (2) · INTERACTION_RES_FACT_TRNSFR_GI2.LAST_VQUEUE_RESOURCE_KEY (2) · MEDIA_NAME_CODE (2) · MEDIA_TYPE (2) · MEDIA_TYPE. MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_TYPE_KEY (2) · RESOURCE_Q.RESOURCE_KEY (2) · RESOURCE_Q.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE='QUEUE') (2) · RESOURCE_Q.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE=’QUEUE’) (2) · RESOURCE_VQ.RESOURCE_KEY (2) · RESOURCE_VQ.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE=’QUEUE’) (2) · SDR_SESSION_FACT.INTERACTION_ID (2) · ‘UNKNOWN’ (2) · ’NO VALUE’)) (2)
usedIn:
Co-browse Detail Report (4) · Speed of Accept (hours) Report (4) · Predictive Routing Queue Statistics Report (4) · Queue Dashboard (4) · Agent Queue Report (4) · Queue Outline Report (4) · Queue Report (4) · Queue Summary Report (4) · Interaction Traffic Report (4) · Speed of Accept (seconds) Report (4) · Interaction Traffic Group Report (4) · Interaction Handling Attempt Report (4) · Agent Group Queue Business Attribute Report (4) · Abandon Delay Report (4)
Other values:
cloud:
yes (6)
premise:
yes (6)
project:
None (6)
notproject:
None (6)
anchor:
DetailHandlingAttemptInteractionID (2) · DetailHandlingAttemptLastQueue (2) · DetailHandlingAttemptLastQueueKey (2) · DetailHandlingAttemptLastVQueue (2) · DetailHandlingAttemptLastVQueueKey (2) · DetailHandlingAttemptMediaServerIxnGuid (2) · QueueQueue (2) · QueueQueueGroup (2) · ServiceObjectsMediaType (2)

Showing below up to 6 results in range #1 to #6.

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