Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Agent > Activity > Activity Call Survey or Co-browse or Detail > Handling Attempt > Handling Predictive Routing or Detail > Transfer

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folder:
Business Attribute (2) · Detail > Handling Attempt (2) · Predictive Routing (2) · User Data Call Survey (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (8)
displaysInFolder Premise:
None (8)
dataType:
None (2) · Character (4) · Number (2) · Text (6)
form:
None (8) · Last VQueue Type (2)
lov:
None (2) · interactionsubtype_lov (2) · interactiontype_lov (2) · none (4) · queueandnone_lov (2) · servicesubtype_lov (2) · servicetype_lov (2)
internalMetricID:
None (6) · ??? (2) · A_INTERACTION_SUBTYPE, CA_INTERACTION_SUBTYPE, T_INTERACTION_SUBTYPE, IF_INTERACTION_SUBTYPE, IRF_INTERACTION_SUBTYPE_CODE, IA_AGENT_INTERACTION_SUBTYPE, Q_INTERACTION_SUBTYPE, T_IRF_INTERACTION_SUBTYPE_CODE (2) · A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) · A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (2) · A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (2)
dbTable:
AG2_AGENT_* (2) · AG2_AGENT_GRP_* (2) · AG2_AGENT_QUEUE_* (2) · AG2_ID_* (2) · COBROWSE_FACT_GI2.IMEDIA_SERVER_IXN_GUID (2) · COBROWSE_FACT_GI2.MEDIA_SERVER_IXN_GUID (2) · GPM_MODEL.MODEL (2) · GPM_PREDICTOR.PREDICTOR (2) · GPM_PREDICTOR.PREDICTOR_SWITCH (2) · GPM_RESULT.CUSTOMER_FOUND (2) · GPM_RESULT.GPM_MODE (2) · GPM_RESULT.GPM_RESULT (2) · GPM_RESULT.GPM_STATUS (2) · INTERACTION_DESCRIPTOR_GI2.SERVICE_TYPE (2) · INTERACTION_DESCRIPTOR_GI2.SERVICE_TYPE_SUBTYPE (2) · INTERACTION_FACT_GI2.INTERACTION_ID (2) · INTERACTION_RESOURCE_FACT_GI2.INTERACTION_ID (2) · INTERACTION_RESOURCE_FACT_GI2.LAST_QUEUE_RESOURCE_KEY (2) · INTERACTION_RESOURCE_FACT_GI2.LAST_VQUEUE_RESOURCE_KEY (2) · INTERACTION_RES_FACT_TRNSFR_GI2.LAST_QUEUE_RESOURCE_KEY (2) · INTERACTION_RES_FACT_TRNSFR_GI2.LAST_VQUEUE_RESOURCE_KEY (2) · INTERACTION_TYPE_GI2.INTERACTION_TYPE (2) · INTERACTION_TYPE_GI2.INTERACTION_TYPE_SUBTYPE (2) · RESOURCE_.RESOURCE_NAME (2) · RESOURCE_.RESOURCE_TYPE (2) · RESOURCE_Q.RESOURCE_KEY (2) · RESOURCE_Q.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE=’QUEUE’) (2) · RESOURCE_VQ.RESOURCE_KEY (2) · RESOURCE_VQ.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE=’QUEUE’) (2) · SDR_SESSION_FACT.INTERACTION_ID (2)
usedIn:
None (4) · Interaction Handling Attempt Report (4) · Predictive Routing Detail Report (4) · Transfer Detail Report (4)
Other values:
cloud:
yes (8)
premise:
yes (8)
project:
None (8)
notproject:
None (8)
anchor:
BusinessAttributeInteractionSubtype (2) · BusinessAttributeInteractionType (2) · BusinessAttributeServiceSubtype (2) · BusinessAttributeServiceType (2) · DetailHandlingAttemptInteractionID (2) · DetailHandlingAttemptLastQueue (2) · DetailHandlingAttemptLastQueueKey (2) · DetailHandlingAttemptLastVQueue (2) · DetailHandlingAttemptLastVQueueKey (2) · DetailHandlingAttemptMediaServerIxnGuid (2) · DetailHandlingAttemptSourceName (2) · DetailHandlingAttemptSourceType (2) · PredictiveRoutingCustomerDataFound (2) · PredictiveRoutingMode (2) · PredictiveRoutingModel (2) · PredictiveRoutingPredictor (2) · PredictiveRoutingPredictorSwitch (2) · PredictiveRoutingResult (2) · PredictiveRoutingStatus (2) · UserDataCallSurveyAgentScore (2) · UserDataCallSurveyCallScore (2) · UserDataCallSurveyCompanyScore (2) · UserDataCallSurveyIQ1IQ4 (2) · UserDataCallSurveyProductScore (2) · UserDataCallSurveySQ1SQ2 (2)

Showing below up to 8 results in range #1 to #8.

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