Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Agent > Activity > Activity Call Survey or Business Attribute > BA Predictive Routing or Chat > Agent

Use the filters below to narrow your results.

folder:
Agent (2) · Predictive Routing (2) · User Data Call Survey (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (6)
displaysInFolder Premise:
None (6)
dataType:
Character (2) · Text (6)
form:
None (6) · Employee ID (2) · First Name (2) · Last Name (2) · User Name (2)
lov:
None (2) · agentgroup_lov (2) · Dynamically generated from information that describes the configuration of business results in your contact center. (2) · none (2)
internalMetricID:
None (6) · ??? (2)
dbTable:
'NO_VALUE')) (2) · 'UNKNOWN' (2) · AG2_AGENT_* (2) · AG2_AGENT_GRP_* (2) · AG2_AGENT_QUEUE_* (2) · AG2_ID_* (2) · GPM_MODEL.MODEL (2) · GPM_PREDICTOR.PREDICTOR (2) · GPM_PREDICTOR.PREDICTOR_SWITCH (2) · GROUP_A.GROUP_NAME (WHERE GROUP_.GROUP_TYPE_CODE in ('AGENT' (2) · RESOURCE_A.AGENT_NAME (2)
usedIn:
Predictive Routing Agent Occupancy (4) · Predictive Routing Agent Occupancy Report (Active Time & Predictive) (4)
Other values:
cloud:
yes (6)
premise:
yes (6)
project:
None (6)
notproject:
None (6)
anchor:
AgentAgentGroup (2) · AgentAgentName (2) · PredictiveRoutingModel (2) · PredictiveRoutingPredictor (2) · PredictiveRoutingPredictorSwitch (2) · UserDataCallSurveyAgentScore (2) · UserDataCallSurveyCallScore (2) · UserDataCallSurveyCompanyScore (2) · UserDataCallSurveyIQ1IQ4 (2) · UserDataCallSurveyProductScore (2) · UserDataCallSurveySQ1SQ2 (2)

Showing below up to 6 results in range #1 to #6.

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