Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Agent > Activity or Agent > State and Reason > Interaction State > Interaction Predictive Routing or Business Attribute or Outbound Contact > Contact Attempt & lov : categoryname_lov or queuegroup_lov or None

Use the filters below to narrow your results.

folder:
Business Attribute (2) · Outbound Contact (2) · Predictive Routing (2) · Service Objects (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (8)
displaysInFolder Premise:
None (8)
dataType:
None (4) · Number (2) · Text (4)
form:
None (6) · Group Name (2) · Media Name Code (2) · Media Type (2)
lov: (Click arrow to add another value)
internalMetricID:
None (4) · ??? (4) · A_CA_CAMPAIGN_GROUP_NAME, CA_CAMPAIGN_GROUP_NAME (2)
dbTable:
None (2) · AG2_AGENT_*.INTERACTION_TYPE_KEY (2) · AG2_AGENT_CAMPAIGN_*.INTERACTION_TYPE_KEY (2) · AG2_AGENT_GRP_*.INTERACTION_TYPE_KEY (2) · AG2_AGENT_QUEUE_*.INTERACTION_TYPE_KEY (2) · AG2_ID_*.INTERACTION_TYPE_KEY (2) · AG2_I_AGENT_*.INTERACTION_TYPE_KEY (2) · AG2_QUEUE_*.INTERACTION_TYPE_KEY (2) · AG2_QUEUE_ABN_*.INTERACTION_TYPE_KEY (2) · AG2_QUEUE_ACC_*.INTERACTION_TYPE_KEY (2) · CAMPAIGN.CAMPAIGN_NAME (2) · GPM_MODEL.MODEL (2) · GPM_PREDICTOR.PREDICTOR (2) · GPM_PREDICTOR.PREDICTOR_SWITCH (2) · GROUP_CA.GROUP_NAME (2) · IF_IRF_GPM_FACT_GI2.INTERACTION_TYPE_KEY (2) · INTERACTION_RESOURCE_FACT_GI2.INTERACTION_TYPE_KEY (2) · INTERACTION_RES_FACT_TRNSFR.INTERACTION_TYPE_KEY (2) · INTERACTION_TYPE_GI2.INTERACTION_TYPE_KEY (2) · MEDIA_NAME_CODE (2) · MEDIA_TYPE (2) · MEDIA_TYPE. MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_TYPE_KEY (2)
usedIn:
None (4) · Predictive Routing Detail Report (4) · Predictive Routing Operational Report (4) · Interaction Flow Report (4) · Interaction Handling Attempt Report (4) · Predictive Routing Queue Statistics Report (4) · Predictive Routing Agent Occupancy (4) · Predictive Routing AB Testing Report (Hour) (4) · Predictive Routing AB Testing Report (4)
Other values:
cloud:
yes (8)
premise:
yes (8)
project:
None (8)
notproject:
None (8)
anchor:
BusinessAttributeInteractionKey (2) · OutboundContactCampaignGroup (2) · PredictiveRoutingModel (2) · PredictiveRoutingPredictor (2) · PredictiveRoutingPredictorSwitch (2) · ServiceObjectsInteractionDescriptorKey (2) · ServiceObjectsMediaType (2) · ServiceObjectsResourceGroup (2) · ServiceObjectsResourceName (2)

Showing below up to 8 results in range #1 to #8.

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