Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder : Agent > Activity or Designer > Session Milestone & dbTable : INTERACTION_DESCRIPTOR_GI2.CUSTOMER_SEGMENT or MEDIA_TYPE.MEDIA_TYPE_KEY

Use the filters below to narrow your results.

folder:
Business Attribute (2) · Service Objects (2)
displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
None (4)
displaysInFolder Premise:
None (4)
dataType:
Character (2) · Text (2)
form:
None (2) · Media Name Code (2) · Media Type (2)
lov:
None (2) · customersegment_lov (2)
internalMetricID:
None (2) · A_CUSTOMER_SEGMENT, A_CA_CUSTOMER_SEGMENT, T_CUSTOMER_SEGMENT, CA_CUSTOMER_SEGMENT, Q_CUSTOMER_SEGMENT (2)
dbTable: (Click arrow to add another value)
usedIn:
Customer Perspective Report (4) · Business Metrics Executive Report (4) · Task Volume Report (4) · Agent Group Business Attribute Report (4) · Agent Activity (4) · Agent Group Queue Business Attribute Report (4) · Contact Center Report (4) · Interaction Handling Attempt Report (4) · Predictive Routing Detail Report (4) · Interaction Volume Business Attribute Email Report (4) · Interaction Volume Business Attribute Report (4)
Other values:
cloud:
yes (4)
premise:
yes (4)
project:
None (4)
notproject:
None (4)
anchor:
BusinessAttributeCustomerSegment (2) · ServiceObjectsMediaType (2)

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