Drilldown: GCXI Attribute

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GCXI Attribute > dbTable : INTERACTION_DESCRIPTOR_GI2.BUSINESS_RESULT or INTERACTION_RESOURCE_FACT_GI2.RESOURCE_KEY

Use the filters below to narrow your results.

folder:
Agent (2) · Business Attribute (2) · Detail > Handling Attempt (2) · Detail > Transfer (2)
displaysInFolder:
None (4) · Agent > Activity (2) · Outbound Contact > Agent Contact (2) · Outbound Contact > Contact Attempt (2) · Queue (2)
displaysInFolder Cloud:
None (6)
displaysInFolder Premise:
None (6)
dataType:
Number (4) · Text (4)
form:
None (6)
lov:
None (2) · Dynamically generated based on the configuration of your contact center. (businessresult_lov) (4) · none (2)
internalMetricID:
None (4) · A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (4)
dbTable: (Click arrow to add another value)
usedIn:
None (2) · Agent Activity (2) · Agent Group Business Attribute Report (2) · Agent Group Queue Business Attribute Report (2) · Business Metrics Executive Report (2) · Co-browse Summary Report (2) · Contact Center Report (2) · Interaction Handling Attempt Report (2) · Interaction Volume Business Attribute Email Report (2) · Interaction Volume Business Attribute Report (2) · Predictive Routing Detail Report (2) · Task Routing Detail Report (2) · Task Volume Report (2) · Transfer Detail Report (2)
cloud:
yes (6)
premise:
yes (6)
project:
None (6)
notproject:
None (6)
anchor:
AgentAgentResourceKey (2) · BusinessAttributeBusinessResult (2) · BusinessAttributeSourceBusinessResult (2) · DetailHandlingAttemptSourceResourceKey (2)

Showing below up to 6 results in range #1 to #6.

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