Drilldown: GCXI Attribute

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GCXI Attribute > dbTable : DATE_TIME.LABEL_YYYY_MM_DD_HH24 or MEDIA_NAME_CODE or RESOURCE_A.AGENT_NAME

Use the filters below to narrow your results.

folder:
Agent (2) · Co-browse (2) · iWD > Time (2) · Service Objects (2) · Time (2)
displaysInFolder:
None (6) · Agent > Activity (4) · Agent > State and Reason (4) · Billing Data (2) · Business Attribute (2) · Chat > Agent (2) · Outbound Contact > Agent Contact (4) · Outbound Contact > Contact Attempt (2) · Queue (2)
displaysInFolder Cloud:
None (10)
displaysInFolder Premise:
None (10)
dataType:
Character (4) · Text (6)
form:
None (4) · Employee ID (4) · First Name (4) · Last Name (4) · Media Name Code (2) · Media Type (2) · User Name (4)
lov:
None (4) · Dynamically generated from information that describes the configuration of business results in your contact center. (2) · hour_lov (4)
internalMetricID:
None (8) · F_HOUR, HOUR (2)
dbTable: (Click arrow to add another value)
usedIn:
Agent Interval Based Report (6) · Agent Conduct Report (6) · Agent Not Ready Report (6) · Agent Not Ready Reason Code Report (6)
Other values:
cloud:
None (2) · yes (8)
premise:
None (2) · yes (8)
project:
None (10)
notproject:
None (10)
anchor:
AgentAgentName (2) · CobrowseHandlingAgentName (2) · iWDTimeHour (2) · ServiceObjectsMediaType (2) · TimeHour (2)

Showing below up to 10 results in range #1 to #10.

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