Drilldown: GCXI Attribute

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GCXI Attribute > displaysInFolder Cloud: None & dbTable : DATE_TIME.LABEL_YYYY_MM_DD or RESOURCE_A.AGENT_NAME

Use the filters below to narrow your results.

folder:
Agent (2) · Co-browse (2) · Time (2)
displaysInFolder:
None (4) · Agent > Activity (2) · Agent > State and Reason (2) · Billing Data (2) · Chat > Agent (2) · Outbound Contact > Agent Contact (2)
displaysInFolder Cloud: (Click arrow to add another value)
displaysInFolder Premise:
None (6)
dataType:
Character (2) · Text (4)
form:
None (2) · Employee ID (4) · First Name (4) · Last Name (4) · User Name (4)
lov:
None (2) · Dynamically generated from information that describes the configuration of business results in your contact center. (2) · none (2)
internalMetricID:
None (4) · F_DAY, DAY (2)
dbTable: (Click arrow to add another value)
usedIn:
Co-browse Summary Report (4) · Agent Outbound Campaign Report (4) · Chat Engagement Report (4) · Agent Activity (4) · Agent Utilization Report (4) · Agent Summary Activity Report (Active) (4) · Agent Summary Activity Email Report (4) · Agent Summarized State (4) · Agent Social Engagement Report (4) · Agent Report (4) · Agent Queue Report (4) · Agent Performance Dashboard (4) · Agent Summary Activity Report (Interaction) (4) · Task Routing Agent Group Summary Activity (4) · Survey Answer Report (4) · Task Routing Agent Activity (4) · Agent Interaction State (4) · Agent Interaction Hierarchy Report (4) · Task Routing Agent Group Activity (4)
Other values:
cloud:
yes (6)
premise:
yes (6)
project:
None (6)
notproject:
None (6)
anchor:
AgentAgentName (2) · CobrowseHandlingAgentName (2) · TimeDay (2)

Showing below up to 6 results in range #1 to #6.

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