Drilldown: GCXI Attribute

Jump to: navigation, search

Choose a table:


GCXI Attribute > dbTable : AG2_I_MN_*.GROUP_COMBINATION_KEY or RESOURCE_A.AGENT_NAME

Use the filters below to narrow your results.

folder:
Agent (2) · Co-browse (2)
displaysInFolder:
None (4) · Agent > Activity (2) · Agent > State and Reason (2) · Billing Data (2) · Chat > Agent (2) · Outbound Contact > Agent Contact (2)
displaysInFolder Cloud:
None (4)
displaysInFolder Premise:
None (4)
dataType:
Number (2) · Text (4)
form:
None (2) · Employee ID (4) · First Name (4) · Last Name (4) · User Name (4)
lov:
None (4) · Dynamically generated from information that describes the configuration of business results in your contact center. (2)
internalMetricID:
None (4) · GROUP_COMBINATION_KEY (2)
dbTable: (Click arrow to add another value)
usedIn:
Agent Activity (2) · Agent Conduct Report (2) · Agent Group (2) · Agent Group (Target) (2) · Agent Interaction Hierarchy Report (2) · Agent Interaction State (2) · Agent Interval Based Report (2) · Agent Login-Logout Details Report (2) · Agent Not Ready Reason Code Report (2) · Agent Not Ready Report (2) · Agent Omnichannel Report (2) · Agent Outbound Campaign Report (2) · Agent Performance Dashboard (2) · Agent Queue Report (2) · Agent Report (2) · Agent Social Engagement Report (2) · Agent State Details Report (2) · Agent Summarized State (2) · Agent Summary Activity Email Report (2) · Agent Summary Activity Report (Active) (2) · Agent Summary Activity Report (Interaction) (2) · Agent Utilization Report (2) · Agent Wrap Report (2) · Chat Engagement Report (2) · Co-browse Detail Report (2) · Co-browse Summary Report (2) · Interaction Handling Attempt Report (2) · Predictive Routing Agent Occupancy (2) · Predictive Routing Agent Occupancy Report (Active Time & Predictive) (2) · Predictive Routing Agent Occupancy Report (Interaction Time) (2) · Supervisor Dashboard (2) · Survey Answer Report (2) · Task Routing Agent Activity (2) · Task Routing Agent Group Activity (2) · Task Routing Agent Group Summary Activity (2) · Task Routing Agent Summary Activity (2)
cloud:
yes (4)
premise:
yes (4)
project:
None (4)
notproject:
None (4)
anchor:
AgentAgentName (2) · AgentGroupCombinationKey (2) · CobrowseHandlingAgentName (2)

Showing below up to 4 results in range #1 to #4.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/GCXI_Attribute (2024-11-14 19:06:35)"