Drilldown: GCXI Attribute

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GCXI Attribute > dataType: Other & lov: None & usedIn: Interaction Handling Attempt Report

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folder:
Agent (2) · Agent > Detail > Ixn State (2) · Business Attribute (2) · Designer > Session > Detail (2) · Service Objects (2)
displaysInFolder:
None (4) · Agent > Activity (4) · Agent > State and Reason (2) · Business Attribute (2) · Outbound Contact > Agent Contact (2) · Outbound Contact > Contact Attempt (2) · Queue (2)
displaysInFolder Cloud:
None (8)
displaysInFolder Premise:
None (8)
dataType: (Click arrow to add another value)
form:
None (6) · Media Name Code (2) · Media Type (2)
lov: (Click arrow to add another value)
internalMetricID:
None (4) · ??? (2) · GROUP_COMBINATION_KEY (2) · IRSF_ADD_INFO (2)
dbTable:
AG2_AGENT_*.GROUP_COMBINATION_KEY (2) · AG2_AGENT_*.INTERACTION_TYPE_KEY (2) · AG2_AGENT_CAMPAIGN_*.GROUP_COMBINATION_KEY (2) · AG2_AGENT_CAMPAIGN_*.INTERACTION_TYPE_KEY (2) · AG2_AGENT_GRP_*.INTERACTION_TYPE_KEY (2) · AG2_AGENT_QUEUE_*.AGENT_GROUP_COMBINATION_KEY (2) · AG2_AGENT_QUEUE_*.INTERACTION_TYPE_KEY (2) · AG2_CHAT_AGENT_*.GROUP_COMBINATION_KEY (2) · AG2_ID_*.INTERACTION_TYPE_KEY (2) · AG2_I_AGENT_*.GROUP_COMBINATION_KEY (2) · AG2_I_AGENT_*.INTERACTION_TYPE_KEY (2) · AG2_I_MN_*.GROUP_COMBINATION_KEY (2) · AG2_I_SESS_*.GROUP_COMBINATION_KEY (2) · AG2_I_STATE_*.GROUP_COMBINATION_KEY (2) · AG2_QUEUE_*.INTERACTION_TYPE_KEY (2) · AG2_QUEUE_ABN_*.INTERACTION_TYPE_KEY (2) · AG2_QUEUE_ACC_*.INTERACTION_TYPE_KEY (2) · AG2_SDR_SURVEY_*.GROUP_COMBINATION_KEY (2) · IF_IRF_GPM_FACT_GI2.INTERACTION_TYPE_KEY (2) · IF_IRF_GPM_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · INTERACTION_RESOURCE_FACT_GI2.INTERACTION_ID (2) · INTERACTION_RESOURCE_FACT_GI2.INTERACTION_TYPE_KEY (2) · INTERACTION_RESOURCE_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · INTERACTION_RES_FACT_TRNSFR.INTERACTION_TYPE_KEY (2) · INTERACTION_TYPE_GI2.INTERACTION_TYPE_KEY (2) · MEDIA_NAME_CODE (2) · MEDIA_TYPE (2) · MEDIA_TYPE. MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_NAME (2) · MEDIA_TYPE.MEDIA_TYPE_KEY (2) · RESOURCE_GROUP_COMBINATION.GROUP_COMBINATION_KEY (2) · SDR_SESSION_FACT.SESSION_ID (2) · SDR_SURVEY_FACT.SESSION_ID (2) · SM_RES_SESSION_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · SM_RES_STATE_FACT_GI2.RESOURCE_GROUP_COMBINATION_KEY (2) · _SM_RES_STATE_FACT.RESOURCE_GROUP_COMBINATION_KEY (2)
usedIn: (Click arrow to add another value)
cloud:
yes (8)
premise:
yes (8)
project:
None (8)
notproject:
None (8)
anchor:
AgentDetailIxnStateAdditionalInfo (2) · AgentGroupCombinationKey (2) · BusinessAttributeInteractionKey (2) · DesignerSessionFinalDisposition (2) · ServiceObjectsMediaType (2)

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