Drilldown: GCXI Attribute

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GCXI Attribute > dataType: Number

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folder:
Agent (2) · Agent > Detail > Ixn State (2) · Agent > Detail > Session (2) · Agent > Detail > State (2) · Agent > Group Membership (2) · Agent > State and Reason (2) · Billing Data (2) · Business Attribute (2) · Callback (2) · Callback > Detail (2) · Co-browse (2) · Designer (2) · Designer > Session (2) · Detail > Handling Attempt (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Detail > Transfer (2) · Detail > Transfer > Target User Data Example (2) · iWD > Age (2) · iWD > Capture (2) · iWD > Service Objects (2) · iWD > Time (2) · Predictive Routing (2) · Queue (2) · Time (2)
displaysInFolder:
None (20) · Agent > Activity (2) · Co-browse (2) · Designer > Session Milestone (2)
displaysInFolder Cloud:
None (22)
displaysInFolder Premise:
None (22)
dataType: (Click arrow to add another value)
form:
None (22) · Age Range 1 day (2) · Age Range 1 hour (2) · Age Range 1 week (2) · Age Range 15 min (2) · Age Range 4 hour (2) · Age Range 8 hour (2) · Age Range Minutes (2) · Business Value Range 10 (2) · Business Value Range 100 (2) · Business Value Range 1000 (2) · Business Value Range 5 (2) · Business Value Range 50 (2) · Business Value Range 500 (2) · CallTypeDESC (2) · ID (2)
lov:
None (18) · agentgroup_lov (2) · none (6)
internalMetricID:
None (16) · ?? (2) · ??? (4) · F_MONTH, MONTH (2) · F_YEAR, YEAR (2) · GROUP_COMBINATION_KEY (2) · IRF_START_DATE_TIME_KEY (2) · IRSF_ADD_INFO (2) · Q_GROUP_COMBINATION_KEY (2) · SESS_ACTIVE_FLAG (2) · SESS_SESSION_FACT_KEY (2) · STATE_ACTIVE_FLAG (2) · STATE_REASON_ACTIVE_FLAG (2)
dbTable:
INTERACTION_RESOURCE_FACT_GI2.RESOURCE_KEY (4) · INTERACTION_RESOURCE_FACT_GI2.IRF_ANCHOR (4) · INTERACTION_RESOURCE_FACT_GI2.INTERACTION_ID (4) · INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4)
Other values:
usedIn:
None (16) · Agent Details Activity Report (2) · Agent Group (2) · Agent Group (Target) (2) · Agent Login-Logout Details Report (4) · Agent Not Ready Reason Code Report (2) · Agent State Details Report (4) · Callback Details Report (4) · Capture Point Business Value Report (2) · Capture Point Dashboard (2) · Capture Point Report (2) · Co-browse Detail Report (4) · Co-browse Summary Report (2) · Customer Segment Service Level Dashboard (2) · Customer Segment Service Level Report (2) · ETL Audit Dashboard (2) · ETL Audit Dataset (2) · Inbound Voice Report (2) · Interaction Flow Report (4) · Interaction Handling Attempt Report (8) · Intraday Backlog Summary (2) · Intraday Process Dashboard (2) · Intraday Process Report (2) · IVR Usage Report (2) · Predictive Routing Detail Report (2) · Process Volume Report (2) · Queue Priority Range Report (2) · Queue Task Duration Report (2) · Queue Throughput Report (2) · Resource Performance Dashboard (2) · Resource Performance Report (2) · Task Age Dashboard (2) · Task Age Report (2) · Task Detail Report (2) · Task Work Detail Report (2) · Transfer Detail Report (2)
cloud:
None (2) · no (2) · yes (20)
premise:
None (2) · yes (20)
project:
None (22)
notproject:
None (22)
anchor:
Other values:

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