Drilldown: GCXI Attribute

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GCXI Attribute > form : Priority Range 5 or None & cloud: yes

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displaysInFolder Cloud:
displaysInFolder Premise:
form: (Click arrow to add another value)
internalMetricID:
None (28) · ??? (10) · A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (4) · A_CUSTOMER_SEGMENT, A_CA_CUSTOMER_SEGMENT, T_CUSTOMER_SEGMENT, CA_CUSTOMER_SEGMENT, Q_CUSTOMER_SEGMENT (4) · A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (4) · A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (4)
Other values:
usedIn:
None (26) · Interaction Handling Attempt Report (14) · Agent Group Business Attribute Report (8) · Callback Details Report (8) · Agent Outbound Campaign Report (8) · Agent Group Queue Business Attribute Report (8) · Predictive Routing Detail Report (8) · Chat Agent Stats (8) · Chat Engagement Report (8)
Other values:
cloud: (Click arrow to add another value)
premise:
project:
notproject:
anchor:
Other values:

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