Drilldown: GCXI Attribute

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GCXI Attribute > dbTable : INTERACTION_DESCRIPTOR_GI2.CUSTOMER_SEGMENT or INTERACTION_RESOURCE_FACT_GI2.RESOURCE_KEY or RESOURCE_A.AGENT_NAME & cloud: yes

Use the filters below to narrow your results.

folder:
Agent (2) · Business Attribute (2) · Co-browse (2) · Detail > Handling Attempt (2) · Detail > Transfer (2)
displaysInFolder:
None (6) · Agent > Activity (4) · Agent > State and Reason (2) · Billing Data (2) · Chat > Agent (2) · Outbound Contact > Agent Contact (4) · Queue (2)
displaysInFolder Cloud:
None (8)
displaysInFolder Premise:
None (8)
dataType:
Character (4) · Number (4) · Text (4)
form:
None (6) · Employee ID (4) · First Name (4) · Last Name (4) · User Name (4)
lov:
None (4) · customersegment_lov (4) · Dynamically generated from information that describes the configuration of business results in your contact center. (2) · none (2)
internalMetricID:
None (6) · A_CUSTOMER_SEGMENT, A_CA_CUSTOMER_SEGMENT, T_CUSTOMER_SEGMENT, CA_CUSTOMER_SEGMENT, Q_CUSTOMER_SEGMENT (4)
dbTable: (Click arrow to add another value)
usedIn:
Agent Activity (4) · Interaction Handling Attempt Report (4)
Other values:
cloud: (Click arrow to add another value)
premise:
yes (8)
project:
None (8)
notproject:
None (8)
anchor:
AgentAgentName (2) · AgentAgentResourceKey (2) · BusinessAttributeCustomerSegment (2) · BusinessAttributeSourceCustomerSegment (2) · CobrowseHandlingAgentName (2) · DetailHandlingAttemptSourceResourceKey (2)

Showing below up to 8 results in range #1 to #8.

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