Drilldown: GCXI Attribute
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Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) ·
Billing Data (2) ·
Business Attribute (2) ·
Chat > Agent (2) ·
Detail > Handling Attempt > Handling Predictive Routing (2) ·
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Outbound Contact > Agent Contact (6) ·
Outbound Contact > Contact Attempt (2) ·
Queue (4)
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