Drilldown: GCXI Attribute
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Agent > Detail > Ixn State (2) ·
Agent > Detail > State (2) ·
Agent > State and Reason (2) ·
Billing Data (2) ·
Callback (2) ·
Callback > Detail (2) ·
Chat (2) ·
Chat > Thread (2) ·
Chat Bot (2) ·
Co-browse (2) ·
Designer (2) ·
Designer > Bot (2) ·
Designer > Session (2) ·
Designer > Session > Detail (2) ·
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iWD > Agent (2) ·
iWD > Capture (2) ·
iWD > Classification (2) ·
iWD > Queue (2) ·
iWD > Service Objects (2) ·
iWD > Time (2) ·
Predictive Routing (2) ·
Service Objects (2)
None (20) ·
Agent > Activity (2) ·
Agent > Detail > State (2) ·
Agent > State and Reason (2) ·
Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) ·
Business Attribute (2) ·
Business Attribute > BA Predictive Routing (2) ·
Designer > Activity (2) ·
Designer > Bot (2) ·
Designer > Session Block (2) ·
Designer > Session Milestone (2) ·
Detail > Handling Attempt > Handling Predictive Routing (2) ·
iWD > Agent (2) ·
Outbound Contact > Agent Contact (2) ·
Outbound Contact > Contact Attempt (2) ·
Queue (2) ·
Queue > Queue Predictive Routing (2)
None (20) ·
Agent Name (2) ·
Employee ID (2) ·
Final Disposition Type (2) ·
First Name (2) ·
Language Code (2) ·
Last Milestone Path (2) ·
Last Name (2) ·
Media Name Code (2) ·
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Priority Range 10 (2) ·
Priority Range 100 (2) ·
Priority Range 1000 (2) ·
Priority Range 5 (2) ·
Priority Range 50 (2) ·
Priority Range 500 (2) ·
State Type Code (2) ·
User Disposition Type (2) ·
User Name (2)
dbTable:
usedIn:
None (16) ·
Agent State Details Report (4) ·
Interaction Handling Attempt Report (4) ·
Co-browse Detail Report (4) ·
Chat Session Report (4) ·
Chat Interaction Stats (4) ·
Chat Engagement Report (4) ·
Chat Agent Stats (4) ·
Predictive Routing AB Testing Report (4) ·
Predictive Routing AB Testing Report (Hour) (4) ·
Predictive Routing Agent Occupancy (4) ·
Predictive Routing Operational Report (4) ·
Predictive Routing Queue Statistics Report (4) ·
Predictive Routing Detail Report (4) ·
Agent Not Ready Reason Code Report (4)
anchor:
Showing below up to 20 results in range #1 to #20.
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D
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
P
P cont.
- PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes