Drilldown: GCXI Attribute
GCXI Attribute > lov :
callbacktype_lov or
clactionabilitycategory, name_lov or
clsentimentcategoryname_lov or
queue_lov
Use the filters below to narrow your results.
CALLBACK_DIM_1.CALLBACK_TYPE (2) ·
RESOURCE_Q.RESOURCE_NAME (2) ·
RESOURCE_Q.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE='QUEUE') (2) ·
RESOURCE_RCV_Q.RESOURCE_NAME (2) ·
USER_DATA_GEN_ES.CLASSIFY_ACTIONABILITY_CTGNAME (2) ·
USER_DATA_GEN_ES.CLASSIFY_SENTIMENT_CTGNAME (2) ·
WHERE RESOURCE_TYPE_CODE=’QUEUE’ (2)
Abandon Delay Report (2) ·
Agent Group Queue Business Attribute Report (2) ·
Agent Queue Report (2) ·
Agent Social Engagement Report (2) ·
Callback Details Report (2) ·
Callback Summary Report (2) ·
Interaction Traffic Report (2) ·
Predictive Routing - AHT & Queue (2) ·
Predictive Routing Queue Statistics Report (2) ·
Queue Dashboard (2) ·
Queue Outline Report (2) ·
Queue Report (2) ·
Queue Summary Report (2) ·
Speed of Accept (hours) Report (2) ·
Speed of Accept (seconds) Report (2) ·
Transfer Detail Report (2)
Showing below up to 8 results in range #1 to #8.
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