Drilldown: GCXI Attribute
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None (6) ·
Agent Login-Logout Details Report (2) ·
Agent State Details Report (2) ·
Callback Details Report (2) ·
Capture Point Business Value Report (2) ·
Capture Point Dashboard (2) ·
Capture Point Report (2) ·
Co-browse Detail Report (2) ·
Customer Segment Service Level Dashboard (2) ·
Customer Segment Service Level Report (2) ·
Interaction Flow Report (2) ·
Interaction Handling Attempt Report (4) ·
Intraday Backlog Summary (2) ·
Intraday Process Dashboard (2) ·
Intraday Process Report (2) ·
Predictive Routing Detail Report (2) ·
Process Volume Report (2) ·
Queue Priority Range Report (2) ·
Queue Task Duration Report (2) ·
Queue Throughput Report (2) ·
Resource Performance Dashboard (2) ·
Resource Performance Report (2) ·
Task Age Dashboard (2) ·
Task Age Report (2) ·
Transfer Detail Report (2)
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