Drilldown: GCXI Attribute
GCXI Attribute > lov :
Dynamically generated based on the configuration of your contact center. (businessresult_lov) or
callinglist_lov or
none
Use the filters below to narrow your results.
Business Attribute (2) ·
Callback (2) ·
Callback > Detail (2) ·
Co-browse (2) ·
Detail > Handling Attempt (2) ·
Detail > Handling Attempt > Handling Predictive Routing (2) ·
Detail > Handling Attempt > Handling User Data Example (2) ·
Detail > Transfer (2) ·
Detail > Transfer > Target User Data Example (2) ·
iWD > Time (2) ·
Outbound Contact > Contact Attempt (2) ·
Time (2) ·
User Data Call Survey (2) ·
User Data Example (2)
None (14) ·
Agent > Activity (2) ·
Agent > Activity > Activity Call Survey (2) ·
Agent > Activity > Activity User Data Example (2) ·
Business Attribute > BA Call Survey (2) ·
Business Attribute > BA User Data Example (2) ·
Co-browse (2) ·
Detail > Handling Attempt > Handling User Data Example (2) ·
Detail > Transfer (2) ·
Detail > Transfer > Source User Data Example (2) ·
Outbound Contact > Agent Contact (2) ·
Outbound Contact > Agent Contact > Agent Contact User Data Example (2) ·
Outbound Contact > Contact Attempt (2) ·
Outbound Contact > Contact Attempt > Contact Attempt User Data Example (2) ·
Queue (2) ·
Queue > Queue User Data Example (2)
None (14) ·
??? (2) ·
A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (4) ·
CAL_DATE (4) ·
CA_CALLING_LIST_NAME (2) ·
CB_CALLBACK_OFFER_TYPE (2) ·
CB_CALL_DIRECTION (2) ·
CB_DIAL_DIALOG_RESULT (2) ·
F_DAY, DAY (2) ·
F_MONTH, MONTH (4) ·
F_QRTR, QRTR (4) ·
F_SUBHR, SUBHR (2) ·
F_WEEK, WEEK (2) ·
F_YEAR, YEAR (4) ·
IRF_START_DATE_TIME_KEY (2) ·
MONTH_YEAR_AGO (4) ·
MONTH_YEAR_NEXT (4)
dbTable:
DATE_TIME.LABEL_YYYY_MM (4) ·
INTERACTION_FACT_GI2.END_TS_TIME (4) ·
DATE_TIME.LABEL_YYYY (4) ·
DATE_TIME.LABEL_YYYY_QQ (4) ·
INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4) ·
INTERACTION_FACT_GI2.START_TS_TIME (4) ·
INTERACTION_DESCRIPTOR_GI2.BUSINESS_RESULT (4) ·
DATE_TIME.LABEL_YYYY_WE (4) ·
DATE_TIME_YEAR_AGO.LABEL_YYYY_MM (4) ·
DATE_TIME_YEAR_NEXT.LABEL_YYYY_MM (4)
usedIn:
None (12) ·
Interaction Handling Attempt Report (8) ·
Predictive Routing Detail Report (4) ·
Contact Center Report (4) ·
Co-browse Detail Report (4) ·
Interaction Volume Business Attribute Email Report (4) ·
Interaction Volume Business Attribute Report (4) ·
Callback Summary Report (4) ·
Business Metrics Executive Report (4) ·
Contact List Effectiveness Report (4) ·
Agent Activity (4) ·
Agent Group Business Attribute Report (4) ·
Task Volume Report (4) ·
Agent Group Queue Business Attribute Report (4)
anchor:
Showing below up to 18 results in range #1 to #18.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes
P
P cont.
- PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
- PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes