Drilldown: GCXI Attribute
GCXI Attribute > lov:
Dynamically generated from information that describes the configuration of business results in your contact center.
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Agent Activity (2) ·
Agent Conduct Report (2) ·
Agent Interaction Hierarchy Report (2) ·
Agent Interaction State (2) ·
Agent Interval Based Report (2) ·
Agent Login-Logout Details Report (2) ·
Agent Not Ready Reason Code Report (2) ·
Agent Not Ready Report (2) ·
Agent Omnichannel Report (2) ·
Agent Outbound Campaign Report (2) ·
Agent Performance Dashboard (2) ·
Agent Queue Report (2) ·
Agent Report (2) ·
Agent Social Engagement Report (2) ·
Agent State Details Report (2) ·
Agent Summarized State (2) ·
Agent Summary Activity Email Report (2) ·
Agent Summary Activity Report (Active) (2) ·
Agent Summary Activity Report (Interaction) (2) ·
Agent Utilization Report (2) ·
Agent Wrap Report (2) ·
Chat Engagement Report (2) ·
Co-browse Summary Report (2) ·
Interaction Handling Attempt Report (2) ·
Predictive Routing Agent Occupancy (2) ·
Predictive Routing Agent Occupancy Report (Active Time & Predictive) (2) ·
Predictive Routing Agent Occupancy Report (Interaction Time) (2) ·
Supervisor Dashboard (2) ·
Survey Answer Report (2) ·
Task Routing Agent Activity (2) ·
Task Routing Agent Group Activity (2) ·
Task Routing Agent Group Summary Activity (2) ·
Task Routing Agent Summary Activity (2)
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