Drilldown: GCXI Attribute
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form:
None (24) ·
agentgroup_lov (2) ·
callbackchannel_lov (2) ·
callbacktype_lov (2) ·
callinglist_lov (2) ·
customersegment_lov (2) ·
daterange_lov (2) ·
Dynamically generated based on the configuration of your contact center. (businessresult_lov) (2) ·
hour_lov (4) ·
interactiontype_lov (2) ·
none (12) ·
queueandnone_lov (2) ·
queue_lov (4) ·
servicesubtype_lov (2) ·
servicetype_lov (2)
internalMetricID:
dbTable:
None (10) ·
RESOURCE_Q.RESOURCE_NAME (6) ·
RESOURCE_STATE.STATE_NAME (4) ·
DATE_TIME.LABEL_YYYY_WE (4) ·
DATE_TIME.LABEL_YYYY_QQ (4) ·
DATE_TIME.LABEL_YYYY_MM_DD_HH24 (4) ·
DATE_TIME.LABEL_YYYY_MM (4) ·
DATE_TIME.LABEL_YYYY (4) ·
DATE_TIME_YEAR_NEXT.LABEL_YYYY_MM (4) ·
INTERACTION_RESOURCE_FACT_GI2.RESOURCE_KEY (4) ·
INTERACTION_RESOURCE_FACT_GI2.IRF_ANCHOR (4) ·
DATE_TIME_YEAR_AGO.LABEL_YYYY_MM (4) ·
INTERACTION_FACT_GI2.START_TS_TIME (4) ·
INTERACTION_FACT_GI2.END_TS_TIME (4) ·
INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4) ·
IF_IRF_GPM_FACT_GI2.RESOURCE_KEY (4)
usedIn:
None (30) ·
Interaction Handling Attempt Report (12) ·
Callback Details Report (8) ·
Predictive Routing Detail Report (6) ·
Callback Summary Report (6) ·
Bot Sessions Overall (6) ·
Chat Agent Stats (6) ·
Chat Engagement Report (6) ·
Chat Interaction Stats (6) ·
Chat Session Report (6) ·
Agent State Details Report (6) ·
Contact List Effectiveness Report (6) ·
Agent Login-Logout Details Report (6) ·
Agent Not Ready Reason Code Report (6)
anchor:
Showing below up to 30 results in range #1 to #30.
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D
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/QueueAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes
P
P cont.
- PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
- PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- PEC-REP/Library/GCXIPRGLibrary/QueueAttributes
- PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
- PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes