Drilldown: GCXI Attribute
GCXI Attribute > displaysInFolder :
Business Attribute > BA Predictive Routing or
Designer > Session Milestone
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GPM_MODEL.MODEL (2) ·
GPM_PREDICTOR.PREDICTOR (2) ·
GPM_PREDICTOR.PREDICTOR_SWITCH (2) ·
SDR_CALL_DISPOSITION.DISPOSITION_CATEGORY (2) ·
SDR_CALL_DISPOSITION.FINAL_DISPOSITION (2) ·
SDR_CALL_TYPE.CALL_TYPE (2) ·
SDR_ENTRY_POINT.DNIS (2) ·
SDR_EXIT_POINT.APPLICATION_EXIT_POINT (2) ·
SDR_GEO_LOCATION.COUNTRY.NAME (2) ·
SDR_GEO_LOCATION.REGION (2) ·
SDR_LANGUAGE.LANGUAGE_NAME (2)
None (2) ·
Agent Utilization (2) ·
AHT (2) ·
Application Summary Report (2) ·
Milestone Path Analysis Report (2) ·
Milestone Summary Report (2) ·
Predictive Routing - AHT and QUEUE (2) ·
Predictive Routing - Model Efficiency (2) ·
Predictive Routing AB Testing Report (2) ·
Predictive Routing AB Testing Report (Hour) (2) ·
Predictive Routing Agent Occupancy (2) ·
Predictive Routing Agent Occupancy Dashboard (2) ·
Predictive Routing Agent Occupancy Report (Active Time & Predictive) (2) ·
Predictive Routing Detail Report (2) ·
Predictive Routing Operational Report (2) ·
Predictive Routing Queue Statistics Report (2)
DesignerSessionCallType (2) ·
DesignerSessionCountry (2) ·
DesignerSessionDNIS (2) ·
DesignerSessionExitPoint (2) ·
DesignerSessionFinalDisposition (2) ·
DesignerSessionLanguage (2) ·
DesignerSessionRegion (2) ·
DesignerSessionUserDisposition (2) ·
PredictiveRoutingModel (2) ·
PredictiveRoutingPredictor (2) ·
PredictiveRoutingPredictorSwitch (2)
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