Drilldown: GCXI Attribute
GCXI Attribute > displaysInFolder :
Agent > State and Reason > Interaction State > Interaction Predictive Routing or
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None (4) ·
??? (2) ·
A_INTERACTION_SUBTYPE, CA_INTERACTION_SUBTYPE, T_INTERACTION_SUBTYPE, IF_INTERACTION_SUBTYPE, IRF_INTERACTION_SUBTYPE_CODE, IA_AGENT_INTERACTION_SUBTYPE, Q_INTERACTION_SUBTYPE, T_IRF_INTERACTION_SUBTYPE_CODE (2) ·
A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2)
COBROWSE_FACT_GI2.IMEDIA_SERVER_IXN_GUID (2) ·
COBROWSE_FACT_GI2.MEDIA_SERVER_IXN_GUID (2) ·
GPM_MODEL.MODEL (2) ·
GPM_PREDICTOR.PREDICTOR (2) ·
GPM_PREDICTOR.PREDICTOR_SWITCH (2) ·
INTERACTION_FACT_GI2.INTERACTION_ID (2) ·
INTERACTION_RESOURCE_FACT_GI2.INTERACTION_ID (2) ·
INTERACTION_RESOURCE_FACT_GI2.LAST_QUEUE_RESOURCE_KEY (2) ·
INTERACTION_RESOURCE_FACT_GI2.LAST_VQUEUE_RESOURCE_KEY (2) ·
INTERACTION_RES_FACT_TRNSFR_GI2.LAST_QUEUE_RESOURCE_KEY (2) ·
INTERACTION_RES_FACT_TRNSFR_GI2.LAST_VQUEUE_RESOURCE_KEY (2) ·
INTERACTION_TYPE_GI2.INTERACTION_TYPE (2) ·
INTERACTION_TYPE_GI2.INTERACTION_TYPE_SUBTYPE (2) ·
RESOURCE_Q.RESOURCE_KEY (2) ·
RESOURCE_Q.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE=’QUEUE’) (2) ·
RESOURCE_VQ.RESOURCE_KEY (2) ·
RESOURCE_VQ.RESOURCE_NAME (WHERE RESOURCE_TYPE_CODE=’QUEUE’) (2) ·
SDR_SESSION_FACT.INTERACTION_ID (2)
BusinessAttributeInteractionSubtype (2) ·
BusinessAttributeInteractionType (2) ·
DetailHandlingAttemptInteractionID (2) ·
DetailHandlingAttemptLastQueue (2) ·
DetailHandlingAttemptLastQueueKey (2) ·
DetailHandlingAttemptLastVQueue (2) ·
DetailHandlingAttemptLastVQueueKey (2) ·
DetailHandlingAttemptMediaServerIxnGuid (2) ·
PredictiveRoutingModel (2) ·
PredictiveRoutingPredictor (2) ·
PredictiveRoutingPredictorSwitch (2)
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