Drilldown: GCXI Attribute
GCXI Attribute > displaysInFolder :
Agent > Detail > State or
Business Attribute > BA Call Survey or
iWD > Age
Use the filters below to narrow your results.
None (2) ·
AG2_AGENT_* (2) ·
AG2_AGENT_GRP_* (2) ·
AG2_AGENT_QUEUE_* (2) ·
AG2_ID_* (2) ·
process.process_name (2) ·
RESOURCE_STATE_REASON_GI2.HARDWARE_REASON (2) ·
RESOURCE_STATE_REASON_GI2.REASON_CODE (2) ·
RESOURCE_STATE_REASON_GI2.REASON_TYPE_CODE (2) ·
RESOURCE_STATE_REASON_GI2.SOFTWARE_REASON_KEY (2) ·
RESOURCE_STATE_REASON_GI2.SOFTWARE_REASON_VALUE (2) ·
solution.solution_name (2)
None (6) ·
Agent Not Ready Reason Code Report (2) ·
Agent State Details Report (2) ·
Capture Point Business Value Report (2) ·
Capture Point Dashboard (2) ·
Capture Point Report (2) ·
Capture Point Task Duration Report (2) ·
Customer Segment Service Level Report (2) ·
Intraday Backlog Summary (2) ·
Intraday Process Dashboard (2) ·
Intraday Process Report (2) ·
Process Volume Report (2) ·
Queue Priority Range Report (2) ·
Queue Task Duration Report (2) ·
Resource Performance Dashboard (2) ·
Resource Performance Report (2) ·
Task Age Dashboard (2) ·
Task Age Report (2) ·
Task Detail Report (2) ·
Task Work Detail Report (2)
AgentStateandReasonReasonCode (2) ·
AgentStateandReasonReasonKey (2) ·
AgentStateandReasonReasonTypeCode (2) ·
AgentStateandReasonReasonValue (2) ·
iWDDepartment (2) ·
iWDProcess (2) ·
iWDSolution (2) ·
UserDataCallSurveyAgentScore (2) ·
UserDataCallSurveyCallScore (2) ·
UserDataCallSurveyCompanyScore (2) ·
UserDataCallSurveyIQ1IQ4 (2) ·
UserDataCallSurveyProductScore (2) ·
UserDataCallSurveySQ1SQ2 (2)
Showing below up to 6 results in range #1 to #6.
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