Drilldown: GCXI Attribute
Use the filters below to narrow your results.
None (2) ·
A_INTERACTION_SUBTYPE, CA_INTERACTION_SUBTYPE, T_INTERACTION_SUBTYPE, IF_INTERACTION_SUBTYPE, IRF_INTERACTION_SUBTYPE_CODE, IA_AGENT_INTERACTION_SUBTYPE, Q_INTERACTION_SUBTYPE, T_IRF_INTERACTION_SUBTYPE_CODE (2) ·
A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) ·
A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (2) ·
A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (2)
Abandoned Delay Report (2) ·
Agent Activity (2) ·
Agent Detail Activity Report (2) ·
Agent Group Business Attribute Report (2) ·
Agent Group Queue Business Attribute Report (2) ·
Agent Interaction Hierarchy Report (2) ·
Agent Interval Based Report (2) ·
Agent Not Ready Report (2) ·
Agent Outbound Campaign Report (2) ·
Agent Queue Report (2) ·
Agent Report (2) ·
Agent Summary Activity Report (interaction) (2) ·
Agent Utilization Email Report (2) ·
Agent Utilization Report (2) ·
Agent Wrap Report (2) ·
Business Metrics Executive Report (2) ·
Contact Center Dashboard (2) ·
Contact Center Report (2) ·
Customer Perspective Report (2) ·
Interaction Flow Report (2) ·
Interaction Handling Attempt Report (4) ·
Interaction Volume Business Attribute Email Report (2) ·
Interaction Volume Business Attribute Report (2) ·
Predictive Routing Detail Report (2) ·
Queue Outline Report (2) ·
Queue Report (2) ·
Queue Summary Report (2) ·
Speed of Accept (hours) Report (2) ·
Speed of Accept (seconds) Report (2) ·
Task Routing Agent Activity (2) ·
Task Volume Report (2) ·
Transfer Detail Report (4)
Showing below up to 4 results in range #1 to #4.
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