Drilldown: GCXI Attribute
Use the filters below to narrow your results.
folder:
Agent (2) ·
Agent > Detail > Ixn State (2) ·
Agent > Detail > State (2) ·
Agent > Group Membership (2) ·
Agent > State and Reason (2) ·
Billing Data (2) ·
Business Attribute (2) ·
Callback (2) ·
Callback > Detail (2) ·
Chat (2) ·
Chat > Thread (2) ·
Chat Bot (2) ·
Co-browse (2) ·
Designer (2) ·
Designer > Bot (2) ·
Designer > Session (2) ·
Designer > Session > Detail (2) ·
Designer > Session Block (2) ·
Designer > Session Milestone (2) ·
Designer > Survey (2) ·
Detail > Handling Attempt (2) ·
Detail > Handling Attempt > Handling Predictive Routing (2) ·
Detail > Transfer (2) ·
iWD > Agent (2) ·
iWD > Capture (2) ·
iWD > Classification (2) ·
iWD > Queue (2) ·
iWD > Service Objects (2) ·
iWD > Time (2) ·
Predictive Routing (2) ·
Service Objects (2) ·
Time (2) ·
User Data Call Survey (2) ·
User Data Example (2)
displaysInFolder:
None (26) ·
Agent > Activity (6) ·
Agent > Activity > Activity Call Survey (2) ·
Agent > Detail > State (2) ·
Agent > State and Reason (4) ·
Agent > State and Reason > Interaction State (2) ·
Agent > State and Reason > Interaction State > Interaction Predictive Routing (4) ·
Billing Data (2) ·
Business Attribute (2) ·
Business Attribute > BA Call Survey (2) ·
Business Attribute > BA Predictive Routing (2) ·
Chat > Agent (2) ·
Designer > Activity (2) ·
Designer > Bot (2) ·
Designer > Session Block (2) ·
Designer > Session Milestone (2) ·
Detail > Handling Attempt > Handling Predictive Routing (4) ·
Detail > Transfer (2) ·
iWD > Agent (2) ·
Outbound Contact > Agent Contact (6) ·
Outbound Contact > Contact Attempt (4) ·
Queue (4) ·
Queue > Queue Predictive Routing (2)
displaysInFolder Cloud:
displaysInFolder Premise:
dataType: (Click arrow to add another value)
form:
None (30) ·
Agent Name (2) ·
Employee ID (4) ·
Final Disposition Type (2) ·
First Name (4) ·
Language Code (2) ·
Last Milestone Path (2) ·
Last Name (4) ·
Media Name Code (2) ·
Media Type (2) ·
Milestone Name (2) ·
Milestone Path (2) ·
Priority Range 10 (2) ·
Priority Range 100 (2) ·
Priority Range 1000 (2) ·
Priority Range 5 (2) ·
Priority Range 50 (2) ·
Priority Range 500 (2) ·
Queue Type (2) ·
State Type Code (2) ·
Target Last VQueue Type (2) ·
User Disposition Type (2) ·
User Name (4)
lov:
None (20) ·
agentgroup_lov (2) ·
callbackchannel_lov (2) ·
callbacktype_lov (2) ·
Dynamically generated based on the configuration of your contact center. (businessresult_lov) (4) ·
Dynamically generated from information that describes the configuration of business results in your contact center. (2) ·
interactionsubtype_lov (2) ·
interactiontype_lov (4) ·
none (14) ·
queueandnone_lov (2) ·
queue_lov (2)
internalMetricID:
None (26) ·
??? (4) ·
A_AGENT_GROUP, CA_AGENT_GROUP, AD_AGENT_GROUP, LIST OF VALUES IA_AGENT_GROUP (2) ·
A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (4) ·
A_INTERACTION_SUBTYPE, CA_INTERACTION_SUBTYPE, T_INTERACTION_SUBTYPE, IF_INTERACTION_SUBTYPE, IRF_INTERACTION_SUBTYPE_CODE, IA_AGENT_INTERACTION_SUBTYPE, Q_INTERACTION_SUBTYPE, T_IRF_INTERACTION_SUBTYPE_CODE (2) ·
A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) ·
CAL_DATE (2) ·
CBF_CUSTOMER_NUMBER (2) ·
CBF_SERVICE_ID (2) ·
CB_CALLBACK_OFFER_TYPE (2) ·
CB_CALLBACK_TYPE (2) ·
CB_CALL_DIRECTION (2) ·
CB_CHANNEL (2) ·
CB_CONNECT_ORDER (2) ·
CB_DIAL_DIALOG_RESULT (2) ·
CB_FINAL_DIAL_RESULT (2) ·
CB_FINAL_TARGET (2) ·
CB_OFFER_TIMING (2) ·
CB_RESOURCE_NAME (2) ·
IA_STATE_NAME (2) ·
INTERACTION_TYPE_GI2.INTERACTION_TYPE (2) ·
IRSF_STATE (2) ·
MONTH_YEAR_AGO (2) ·
MONTH_YEAR_NEXT (2) ·
STATE_REASON_CODE, IA_REASON_CODE (2) ·
STATE_STATE (2)
dbTable:
usedIn:
None (24) ·
Interaction Handling Attempt Report (10) ·
Predictive Routing Detail Report (8) ·
Agent Interval Based Report (6) ·
Agent Utilization Report (6) ·
Agent Summary Activity Report (Interaction) (6) ·
Predictive Routing Agent Occupancy (6) ·
Agent Report (6) ·
Agent Outbound Campaign Report (6) ·
Agent Not Ready Report (6) ·
Agent Queue Report (6) ·
Agent Interaction Hierarchy Report (6) ·
Task Routing Agent Activity (6) ·
Agent Activity (6) ·
Chat Engagement Report (6)
project:
notproject:
anchor:
Showing below up to 30 results in range #1 to #30.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes
P
P cont.
- PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
- PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes