Drilldown: BDSMetric

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BDSMetric > UnitOfMeasure : Sessions count or places count or port usage time

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productshort:
Draft:BDS (4)
Role:
None (4)
DisplayName:
Designer-based Chatbot interactions (1) · Designer-based Voicebot interactions (1) · Genesys CIM Premise Places (1) · GVP Minutes (1)
TocName:
Designer-based Chatbot interactions (1) · Designer-based Voicebot interactions (1) · Genesys CIM Premise Places (1) · GVP Minutes (1)
Dimension:
None (4)
Product:
Billing Data Service (4)
Manual:
User (4)
UseCase:
None (4)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
chatbot_interactions (1) · cim_premise_places (1) · gvp_minutes (1) · voicebot_interactions (1)
MetricScope:
global (3) · Region (1)
DataSource:
Genesys Info Mart database (2) · Genesys Info Mart database. (1) · GVP Reporting Server database, Genesys Info Mart database (1)
DeploymentModel:
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. (1) · One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- (1) · One global instance of Genesys Info Mart database, per tenant. (2)
IsChoice:
No (4)
ChoiceMetrics:
None (4)

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