Drilldown: BDSMetric

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BDSMetric > TocName : Outbound Voice with CX Contact Interaction or Outbound campaign transactions or Supervisor access and metering or Voicemail or WFO

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productshort:
Draft:BDS (5) · Draft:System (4)
Role:
None (9)
DisplayName:
Outbound Campaign Transactions (2) · Outbound Voice with CX Contact Interaction (1) · Supervisor and other non-agent personnel - access and metering (1) · Voicemail (2) · WFO (2) · Workforce Optimization (1)
TocName: (Click arrow to add another value)
Dimension:
None (9)
Product:
None (5) · Billing Data Service (3) · System-Level Documentation (1)
Manual:
GenesysChoice (4) · User (5)
UseCase:
None (9)
UnitOfMeasure:
Objects Count (5) · TBD (1) · User (3)
MetricName:
None (1) · cx_contact_interactions (2) · TBD (5) · voicemail_boxes_gim (1)
MetricScope:
Daily (1) · Global (4) · Region (4)
DataSource:
Configuration Server DB (2) · Genesys Info Mart (2) · Genesys Info Mart database (5)
DeploymentModel:
One global instance of Configuration Server DB for each tenant. (1) · One global instance of Genesys Info Mart database for each tenant. (2) · One global instance of Genesys Info Mart database, per tenant. (1) · TBD (5)
IsChoice:
No (9)
ChoiceMetrics:
None (9)

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