Drilldown: BDSMetric

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BDSMetric > UnitOfMeasure: Objects Count & MetricScope : Global for each customer tenant or Region

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productshort:
Draft:BDS (2) · Draft:System (1)
Role:
None (3)
DisplayName:
ASR/TTS (2) · Cloud Contact Center Supervisor Seat (1)
TocName:
ASR/TTS (2) · Cloud Contact Center Supervisor Seat (1)
Dimension:
None (3)
Product:
None (1) · Billing Data Service (1) · System-Level Documentation (1)
Manual:
GenesysChoice (1) · User (2)
UseCase:
None (3)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
gvp_asr_minutes, gvp_tts_minutes (1) · seats_supervisor (1) · TBD (1)
MetricScope: (Click arrow to add another value)
DataSource:
Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (2)
DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) · One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.
(1) · TBD (1)
IsChoice:
No (3)
ChoiceMetrics:
None (3)

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